Outlook will not sync with new moto Q9c

Hello All
      I just purchased a new motorola Q9C smart phone from Verizon, yes after all these years I gave up my Dell X50V pda (no lol please I know I am a bit late with this move). Anyway after installing the new required software my moto will not sync with outlook 2003 I waited over one hour and it is still trying to sync. I never had this problem with my pda. Any ideas. TIA.
Tony
anthonyb21Asked:
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anthonyb21Connect With a Mentor Author Commented:
it iturns out that i had a bad usb cable.
thank you
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grahammjCommented:
Are you trying to sync this over the air?  Or by being directly connected to your computer?  Is active sync giving you any errors (on the phone)?
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anthonyb21Author Commented:
I am connecting usb and no errors of any kind so far
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