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Some of my emails are not appearing on the inbox instead I can see them in Views - All Documents

Some of my emails are not appearing on the inbox instead I can see them in Views - All Documents
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itdubai
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itdubai
1 Solution
 
fgrushevskyCommented:
Do you have rules or agents that put mails into folders?
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mickeymcleanCommented:
I deal with this all the time.  Fixup, UpDall, Compact etc...usually unsuccessful in repairing.  Replacing the design sometimes fixes.  Your best bet is to pull a copy from backup or a cluster replica.
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fgrushevskyCommented:
The design corruption would cause all emails go to all documents, if only some mails go to all documents then there is an agent or rule (or it used to be rule that was deleted before it was disabled) that puts it there
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JLNewmarkCommented:
I have found that this occasionally occurs when, for some reason, the $Inbox gets corrupted or duplicated.  Try this (you will need to have the Designer client):

1) Just to be safe, create a folder for the current Inbox documents and move them there.  Do NOT call it Inbox (you should never duplicate a default view name in Notes).

2)  Go into the design and remove the FORMS, VIEWS and SUBFORMS (under Shared Code)

3)  Close out of Designer and replace the template from the server.

Documents in the "Current Inbox Documents" folder can now be moved into the Inbox again if they were removed from it.  New emails from before this, showing up only in "All Documents," can be moved into Inbox.  New emails after this point should land where they belong based on the regular rules of the mailfile.

Hope this helps!
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itdubaiAuthor Commented:
Excellent
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