<div>
Hi dickchan, <br />
<br />
Does the problem occur with one user or all users?<br />
you can do a quick test yourself:<br />
-----------<br />
1) login to any one of the free webmail, like gmail, hotmail, or yahoo;<br />
2) send a test email with chinese subject and body to your outlook;<br />
3) check the test email in your outlook to see whether you can see the subject in your inbox;<br />
-----------<br />
<br />
if it's only one user, probably the encoding settings is messed up in his email client.<br />
if it's for all users, then i would suggest that make sure the correct language is selected for your Outlook and language pack for Windows is installed. &nbsp;<br />
<br />
hope it helps.
</div>


<div>
This happened on all useres.<br />
Where and how can i select/find the language pack for windows and outlook?<br />
We all using english version XP and outlook 2003.<br />
Thanks.<br />

</div>


<div>
dickchan,<br />
<br />
Also, in Outlook options under Encoding, make sure Chinese is selected.
</div>


<div>
<div class="content wysiwyg-content">
I am using english outlook 2003 in english XP.<br />
If the incoming mail with simplified chinese fonts, it becomes unreadable in the inbox.<br />
But if i open and read the mail, the subject can display the simplified chinese fonts.<br />
Any idea to fix it? Thanks.<br />

</div>
</div>


I am using english outlook 2003 in english XP.
If the incoming mail with simplified chinese fonts, it becomes unreadable in the inbox.
But if i open and read the mail, the subject can display the simplified chinese fonts.
Any idea to fix it? Thanks.


Hi dickchan, 

Does the problem occur with one user or all users?
you can do a quick test yourself:
-----------
1) login to any one of the free webmail, like gmail, hotmail, or yahoo;
2) send a test email with chinese subject and body to your outlook;
3) check the test email in your outlook to see whether you can see the subject in your inbox;
-----------

if it&amp;#39;s only one user, probably the encoding settings is messed up in his email client.
if it&amp;#39;s for all users, then i would suggest that make sure the correct language is selected for your Outlook and language pack for Windows is installed.  

hope it helps.

This happened on all useres.
Where and how can i select/find the language pack for windows and outlook?
We all using english version XP and outlook 2003.
Thanks.


dickchan,

Also, in Outlook options under Encoding, make sure Chinese is selected.

Unreadable chinese fonts at subject of englishoutlook 2003

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

An email client, email reader or more formally mail user agent (MUA) is a computer program used to access and manage a user's email. A web application that provides message management, composition, and reception functions is sometimes also considered an email client, but more commonly referred to as webmail.

Internet / Email Software

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.