Solved

Unreadable chinese fonts at subject of englishoutlook 2003

Posted on 2008-06-15
4
789 Views
Last Modified: 2012-05-05
I am using english outlook 2003 in english XP.
If the incoming mail with simplified chinese fonts, it becomes unreadable in the inbox.
But if i open and read the mail, the subject can display the simplified chinese fonts.
Any idea to fix it? Thanks.
0
Comment
Question by:dickchan
  • 2
4 Comments
 
LVL 7

Expert Comment

by:kanlue
ID: 21791115
Hi dickchan,

Does the problem occur with one user or all users?
you can do a quick test yourself:
-----------
1) login to any one of the free webmail, like gmail, hotmail, or yahoo;
2) send a test email with chinese subject and body to your outlook;
3) check the test email in your outlook to see whether you can see the subject in your inbox;
-----------

if it's only one user, probably the encoding settings is messed up in his email client.
if it's for all users, then i would suggest that make sure the correct language is selected for your Outlook and language pack for Windows is installed.  

hope it helps.
0
 

Author Comment

by:dickchan
ID: 21791350
This happened on all useres.
Where and how can i select/find the language pack for windows and outlook?
We all using english version XP and outlook 2003.
Thanks.
0
 
LVL 97

Accepted Solution

by:
war1 earned 500 total points
ID: 21794203
Hello dickchan,

Make sure Simplied Chinese Language Pack has be downloaded for your computer.  You get the laguage pack from Windows Update site.

Open control panel > Regional and language options > Advanced
Under "Language for non-unicode programs" select Chinese

Hope this helps!
war1
0
 
LVL 97

Expert Comment

by:war1
ID: 21794235
dickchan,

Also, in Outlook options under Encoding, make sure Chinese is selected.
0

Featured Post

Enabling OSINT in Activity Based Intelligence

Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

Join & Write a Comment

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
It’s a strangely common occurrence that when you send someone their login details for a system, they can’t get in. This article will help you understand why it happens, and what you can do about it.
In this Experts Exchange video Micro Tutorial, I'm going to show how small business owners who use Google Apps can save money by setting up what is called a catch-all email address in their Gmail accounts. By using the catch-all feature, small busin…
This video discusses moving either the default database or any database to a new volume.

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now