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IIS admin service hang

Posted on 2008-06-15
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Last Modified: 2011-10-19
Currently we have windows 2003 with SP2, IIS 6.0 is installed on the same server, an application is deployed on IIS, the problem is the following:
IIS on the server sometimes stops responding, when I go to the server, I see the IIS admin servcie is stopped, Right click and then restart it,  it works successfully, I attached the event error messages displayed on the server.
 thanks for your help
system.zip
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Question by:abd_1980us
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torimar earned 500 total points
ID: 21792157
In the past, events like these have been reported to be caused by some Antivirus or Antispam software (check here: http://support.microsoft.com/kb/821749/en-us). Especially Symantec Mail Security for Microsoft Exchange Services have a bad record for this.

So, if possible, deactivate your security software for a short while and see whether the crashes continue. If they don't, contact the vendor's support.

You may also use "IISState" to troubleshoot your IIS 6. Download it here: http://www.iisfaq.com/Default.aspx?tabid=2513
Check this site for instructions: http://www.adopenstatic.com/faq/IISConfigureIISState.aspx

You will most likely find the name of the faulty module right at the beginning of the IISState analysis log.

Good luck.
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by:abd_1980us
ID: 21792284
Thanks for your response, I will read the document and try it.
 Thanks
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