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WSUS 3.0 +  is not running because it automatically turns off if you customize Windows Server Update Services (WSUS).

Posted on 2008-06-16
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Last Modified: 2011-10-19
Hey Experts -

Got a SBS 2003 box, brand new Dell Poweredge 2900 III, did all the Windows Updates including WSUS, when I go into Standard Management and go to Update Services, I cannot do anything as it says:

Windows Small Business Server (Windows SBS) Update Services is not running because it automatically turns off if you customize Windows Server Update Services (WSUS). For a list of specific settings that cause Windows SBS Update Services to turn off, see the Microsoft Web site. Even if WSUS is managing updates for your network, the accuracy of the status in the Windows SBS monitoring report or on the Update Services home page cannot be guaranteed. To use Windows SBS Update Services, reverse the changes that you have made to WSUS or reinstall Windows SBS 2003 R2.

I have tried to Uninstall WSUS 3.0 and reinstall, and one post on here suggested to cancel out of the wizard.  So I tried that and same problem.

Any assistance would be appreciated.  

Thanks,
Fluid Imagery
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Question by:Fluid_Imagery
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Author Comment

by:Fluid_Imagery
ID: 21799109
Anyone?
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Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 21827556
Can you view items in the "Waiting for Review" and "Installation Status" sections of the snap-in?

Also, can you run "C:\Program Files\Update Services\administrationsnapin\wsus.msc"?

Jeff
TechSoEasy
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Author Comment

by:Fluid_Imagery
ID: 21827589
Jeff - I can, just the first section in Server Managment, doesn't work.  And I have another clients that does.  Any way to fix it?
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Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 21827737
I just installed a new Dell server for a client last week that's doing the same thing.  I've not been able to resolve it yet.

I think it has to do with Windows Server 2003 SP2.  This is the first Dell Server I've installed which has SP2 included.  So, I'm thinking that perhaps reinstalling Windows Server 2003 SP2 may resolve the issue.

Jeff
TechSoEasy
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Author Comment

by:Fluid_Imagery
ID: 21828031
yeah that isn't really an option for me, i may just disable WSUS and have the machine just pull updates like normal.

what is the best way to do that?  in the past i have just modified the GPO to pull from the internet and not intranet.  

i know i could just go through the MMC for it, but should just be integrated into it.
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Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 21839472
Why isn't reinstalling SP2 an option for you?

Also... WSUS is actually running.  As stated, it's just not visible from the SBS Console.  So you can manage it using C:\Program Files\Update Services\administrationsnapin\wsus.msc (just put a shortcut to that on the desktop, or if you really wanted to, you could edit the SBS Console to use that mmc instaed).

I haven't had time yet to figure out why this is happening though.

Jeff
TechSoEasy
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Author Comment

by:Fluid_Imagery
ID: 21839586
are you just talking about sp2 a security pack or just reloading the whole OS?  got link to the update you mean?

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Jeffrey Kane - TechSoEasy earned 500 total points
ID: 21839899
I'm just talking about reinstalling Windows Server 2003 Service Pack 2.

Jeff
TechSoEasy
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Author Comment

by:Fluid_Imagery
ID: 21852081
Didn't fix it.  

How do you edit the SBS console?  Maybe that is the only viable option.

I ran the SBS BPA and it had a few comments about WSUS so I will be messing around with it some more, clearing up all the things in the BPA then maybe it will work.
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Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 21859439
You'll find the console in the following location:
C:\Documents and Settings\All Users\Application Data\Microsoft\SmallBusinessServer\Administration\itprosbsconsole.msc

Make a copy of it first, then right click and select "author" to edit it.

You can then add whatever snap-ins you like.

Jeff
TechSoEasy

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Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 21859473
FYI, you need to change the "options" properties to allow for changes to the console by unchecking the box shown below:

image.png
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