Solved

Computers hang when printing on new printer

Posted on 2008-06-16
6
440 Views
Last Modified: 2013-12-15
I just replaced a HP4200 with a HP4250. Since doing so, several people's machines seem to hang for several minutes trying to either pull up the print dialog box or print preview. I installed the printer on the server, drivers only, and then shared it on the network as I notmally do. My own computer started doing this, deleting and reconnecting the printer worked for me, however not working on several others. I used the PCL5 driver. Also noticed the greyscales and other graphics are not printed as well as on the old 4200.

Any thoughts? It's a pain to reinstall the printer on the server and reconnect eveyone each time so best I ask before spending a day on reconnecting everyone's printer again!

Thanks
0
Comment
Question by:gpodio
  • 4
  • 2
6 Comments
 
LVL 4

Assisted Solution

by:mttyd
mttyd earned 250 total points
ID: 21815893
The driver should work for both models.  Can you manually pull out the printer driver off of the PCs and try again?  Also a generic driver like the one for the 4050 should work.  

0
 

Author Comment

by:gpodio
ID: 21825343
I tried it several times, however have not tried another driver from another model... I'll give that a try when I'm back in the office on Monday. Thanks.
0
 
LVL 4

Expert Comment

by:mttyd
ID: 21929010
Did it work?
0
Connect further...control easier

With the ATEN CE624, you can now enjoy a high-quality visual experience powered by HDBaseT technology and the convenience of a single Cat6 cable to transmit uncompressed video with zero latency and multi-streaming for dual-view applications where remote access is required.

 

Author Comment

by:gpodio
ID: 21964312
I'm actually waiting for the users to back in too, they are all out on corporate meetings... I hope it works, I'll make sure to follow up!

Thanks
0
 

Author Comment

by:gpodio
ID: 22073115
Nothing! I've tried it all at this point, at times it takes a long time, other times it works perfectly... on some machines such as mine it has only happened once or twice... others never.

Odd!
0
 

Accepted Solution

by:
gpodio earned 0 total points
ID: 22156087
I spent the weekend going through all our network and directory settings. I picked up on a couple errors including permission settings on the Sysvol folder and a couple DNS settings that weren't right. It's early to claim victory but it would appear as if no one is complaining about the printer today :-)
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Good afternoon all, We are running a VM infrastructure on a clustered ESX environment with two DELL R710's.  One of our IT Application Support Engineers contacted me and asked if it was possible to extend the partition of a certain Windows 2003 S…
When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
I've attached the XLSM Excel spreadsheet I used in the video and also text files containing the macros used below. https://filedb.experts-exchange.com/incoming/2017/03_w12/1151775/Permutations.txt https://filedb.experts-exchange.com/incoming/201…

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question