Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

junk-emails

Posted on 2008-06-16
8
Medium Priority
?
384 Views
Last Modified: 2008-07-15
hi,

might be a simple question here, youll have to excuse me cause ive never messed about with outlook before, currently we are using symantec to filter emails before they hit the exchange server, im wanting to let symantec deal with the virus's and let exchange filter the rest of the junk mail. ive been looking into how i might do this and i think its to have a junk email box setup on a clients machine and have the list to be filtered into these boxes on the exchangereason for all this is symantec is blocking a lot of emails that dont need to be blocked, whats my best option sort this out

thanks in advance
0
Comment
Question by:jabba316
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 6
  • 2
8 Comments
 
LVL 32

Expert Comment

by:r-k
ID: 21794790
Can you explain a bit more:

Are you asking how best to filter spam/junk at your Exchange server? or are you asking how best to filter it once it has reached Outlook? or are you asking for any option in general for spam filtering?

Seems like you are using Outlook 2000. I believe Outlook 2003 and later have some built-in spam filtering capability. What version of Exchange?
0
 
LVL 1

Author Comment

by:jabba316
ID: 21794878
hi r-k
we are using exchange 2000 and microsoft outlook 2000, at the moment symantec blocks at lot of emails form a list i created, sometimes blocks for reasons which arnt in my list, im wanting to let symantec block the emails that hvae viruses and let everyone have a junk email list in their email boxes so the other emails can go to them and into their junk email boxes, is it possible to have a filter list on exchange to filter a list to the clients machines in thier junk email boxes then they can check if they needed the mail, its only a small company and with whats comming thru at the moment i know ppl dont go on the bad emails so it more of a trial to see if this works. not sure if i would have to get the clients to block themselfs
0
 
LVL 32

Expert Comment

by:r-k
ID: 21795001
OK, I understand better now, I think. A lot depends on how the Symantec spam filter works (I am unluckily not familiar with it so someone else may have more precise ideas). I gather that it must have an option to block or delete mails containing viruses. Hopefully it also has an option to mark other mail it thinks is spam as "spam" in the mail headers.

If the above is true then you can create a rule in the Outlook clients to direct messages with that particular header into a special folder.

Symantec may also have an option to steer mail into specific Exchange folders.

It might be useful if you mentioned the version and name of the Symantec product you have, and is it running on the same machine as Exchange?

Thanks.
0
Get free NFR key for Veeam Availability Suite 9.5

Veeam is happy to provide a free NFR license (1 year, 2 sockets) to all certified IT Pros. The license allows for the non-production use of Veeam Availability Suite v9.5 in your home lab, without any feature limitations. It works for both VMware and Hyper-V environments

 
LVL 1

Author Comment

by:jabba316
ID: 21795279
the symantec is running on the same server as the exchange, not sure on the version i will have to check at work tomorrow, im going to be leaving 1 list in place on the symantec but the whole reson od this is because in the symantec theres an option to block domain names, the old it guy had about 300-400 mails in there and ive added aswell. i didn  a test from my msn account today and a mail tokk nearly 4 mins to come thru, when i took the domain list out the mail came thru in about 5 seconds. that will sort part of my problem but symantec is still blocking mails that shouldnt be blocked so im wanting to use the exchange to filter the rest to mail boxes on clients. will get back to you tomorrow with the version im using

thanks
0
 
LVL 1

Author Comment

by:jabba316
ID: 21795284
lol, really need to learn to look as im typing :)
0
 
LVL 1

Author Comment

by:jabba316
ID: 21800912
Symantec Mail Security for Microsoft Exchange
Version: 4.5.0.719
0
 
LVL 1

Author Comment

by:jabba316
ID: 21882502
any ideas?

thanks
0
 
LVL 1

Accepted Solution

by:
jabba316 earned 0 total points
ID: 21944950
sorted
0

Featured Post

Prepare for your VMware VCP6-DCV exam.

Josh Coen and Jason Langer have prepared the latest edition of VCP study guide. Both authors have been working in the IT field for more than a decade, and both hold VMware certifications. This 163-page guide covers all 10 of the exam blueprint sections.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
Unified and professional email signatures help maintain a consistent company brand image to the outside world. This article shows how to create an email signature in Exchange Server 2010 using a transport rule and how to overcome native limitations …
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question