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junk-emails

Posted on 2008-06-16
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Last Modified: 2008-07-15
hi,

might be a simple question here, youll have to excuse me cause ive never messed about with outlook before, currently we are using symantec to filter emails before they hit the exchange server, im wanting to let symantec deal with the virus's and let exchange filter the rest of the junk mail. ive been looking into how i might do this and i think its to have a junk email box setup on a clients machine and have the list to be filtered into these boxes on the exchangereason for all this is symantec is blocking a lot of emails that dont need to be blocked, whats my best option sort this out

thanks in advance
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Question by:jabba316
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Expert Comment

by:r-k
ID: 21794790
Can you explain a bit more:

Are you asking how best to filter spam/junk at your Exchange server? or are you asking how best to filter it once it has reached Outlook? or are you asking for any option in general for spam filtering?

Seems like you are using Outlook 2000. I believe Outlook 2003 and later have some built-in spam filtering capability. What version of Exchange?
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by:jabba316
ID: 21794878
hi r-k
we are using exchange 2000 and microsoft outlook 2000, at the moment symantec blocks at lot of emails form a list i created, sometimes blocks for reasons which arnt in my list, im wanting to let symantec block the emails that hvae viruses and let everyone have a junk email list in their email boxes so the other emails can go to them and into their junk email boxes, is it possible to have a filter list on exchange to filter a list to the clients machines in thier junk email boxes then they can check if they needed the mail, its only a small company and with whats comming thru at the moment i know ppl dont go on the bad emails so it more of a trial to see if this works. not sure if i would have to get the clients to block themselfs
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Expert Comment

by:r-k
ID: 21795001
OK, I understand better now, I think. A lot depends on how the Symantec spam filter works (I am unluckily not familiar with it so someone else may have more precise ideas). I gather that it must have an option to block or delete mails containing viruses. Hopefully it also has an option to mark other mail it thinks is spam as "spam" in the mail headers.

If the above is true then you can create a rule in the Outlook clients to direct messages with that particular header into a special folder.

Symantec may also have an option to steer mail into specific Exchange folders.

It might be useful if you mentioned the version and name of the Symantec product you have, and is it running on the same machine as Exchange?

Thanks.
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Author Comment

by:jabba316
ID: 21795279
the symantec is running on the same server as the exchange, not sure on the version i will have to check at work tomorrow, im going to be leaving 1 list in place on the symantec but the whole reson od this is because in the symantec theres an option to block domain names, the old it guy had about 300-400 mails in there and ive added aswell. i didn  a test from my msn account today and a mail tokk nearly 4 mins to come thru, when i took the domain list out the mail came thru in about 5 seconds. that will sort part of my problem but symantec is still blocking mails that shouldnt be blocked so im wanting to use the exchange to filter the rest to mail boxes on clients. will get back to you tomorrow with the version im using

thanks
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by:jabba316
ID: 21795284
lol, really need to learn to look as im typing :)
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by:jabba316
ID: 21800912
Symantec Mail Security for Microsoft Exchange
Version: 4.5.0.719
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by:jabba316
ID: 21882502
any ideas?

thanks
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