Company website no longer internally available after relocation by internet provider
Posted on 2008-06-16
We recently had some major problems with our company website. Our website is linked to our database (Adaptive server anywhere).
So customers visiting our website can login and then query prices, stock avalaibility and place orders.
The website is partly situated on our local server (entire database) and partly hosted by specialised company externally (most used articles etc)
the problem we had was that the hosting company moved the website to an other server with an other IP address.
This had the result that we received blank customer orders with no mentionning of the company that placed the order.
This is back ok now. The problem we are still having right now is that we can not access our own website internally anymore.
This has probably something to do with DNS server listings.
Customers have full functionallity of the website again, but we ourselves have not.
So probably we have to "update" or "reconfigure" something internally ourselves.
Can anyone tell me what i have to do?