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Outlook 2007 as a Multi-part email client

Posted on 2008-06-16
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Last Modified: 2013-11-19
Hi everyone,

I have an html email signature and I'm using it in Outlook 2007 as the outgoing email client. I created the signature in Dreamweaver and saved it with a .htm extension and placed it in the Outlook signatures folder. It renders okay when the receiving email program allows html, however when the email program is set to receive plain text email only, I notice that the contents of the body tag is displayed in plain text. This seems to be okay in certain email clients such as Outlook and say Apple Mail, but Microsoft Entourage for the mac seems to be displaying the email as rich text and not as plain text so what is displayed is a kind of messed up version of what the html version was supposed to be.

I guess my question is that I thought that Outlook was a true Multi-part client and therefore I thought that it would send a .txt file along with the email and then display this plain text file when html was blocked. I have a plain text file in the same Signatures folder as the .htm file but as mentioned above, the alternate text file is not displayed in the email when the client is set to receive plain text.

Can someone set me straight on what's going on here. I mean am I right in believing that Outlook sends this .txt file along with the email and should replace it if html is not allowed? I mean this is what happens when an html newsletter file is sent right?

Appreciate any help.
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Question by:gwh2
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Expert Comment

by:war1
ID: 21794680
Hello gwh2,

If your email is in HTML format, it uses the HTML signature.  If your email is in Plain Text format, it uses the Plain Text signature.  The other formats of signature are not sent with the email.

Some suggest to use Plain Text signature. Then all recipients can read it.

Hope this helps!
war1
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by:gwh2
ID: 21794731
What if I send it in html format but the person receiving it has their email set to receive plain text emails only - what happens then?
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Expert Comment

by:war1
ID: 21795221
Recipient would see your HTML signature in plain text with all the tags.  Your Plain Text signature stays on your computer.
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by:gwh2
ID: 21798641
Actually that's totally inaccurate. I just tested a few email clients and it strips out all the html tags and just displays the the text that was used in the body code.
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Expert Comment

by:war1
ID: 21798758
Did you test all the emails clients in viewing all main as Plain Text?  If you just view them, the email client will display the emails in the format that the email was sent, which is HTML.  In HTML, the signature will appear as normal.
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gwh2 earned 0 total points
ID: 21798785
Yes I tested in the following email clients with these settings:

Outlook 2007
Tools > Trust Center > Email Security > Read all standard mail in plain text

Windows Mail
Tool > Options > Read > Read all messages in plain text

Apple Mail
View > Message > Plain text alternative

Thunderbird on the mac
View > Message body as > plain text

They all stripped out the html tags and just displayed the the text that was used in the body code.


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