Solved

Outlook 2007 as a Multi-part email client

Posted on 2008-06-16
6
985 Views
Last Modified: 2013-11-19
Hi everyone,

I have an html email signature and I'm using it in Outlook 2007 as the outgoing email client. I created the signature in Dreamweaver and saved it with a .htm extension and placed it in the Outlook signatures folder. It renders okay when the receiving email program allows html, however when the email program is set to receive plain text email only, I notice that the contents of the body tag is displayed in plain text. This seems to be okay in certain email clients such as Outlook and say Apple Mail, but Microsoft Entourage for the mac seems to be displaying the email as rich text and not as plain text so what is displayed is a kind of messed up version of what the html version was supposed to be.

I guess my question is that I thought that Outlook was a true Multi-part client and therefore I thought that it would send a .txt file along with the email and then display this plain text file when html was blocked. I have a plain text file in the same Signatures folder as the .htm file but as mentioned above, the alternate text file is not displayed in the email when the client is set to receive plain text.

Can someone set me straight on what's going on here. I mean am I right in believing that Outlook sends this .txt file along with the email and should replace it if html is not allowed? I mean this is what happens when an html newsletter file is sent right?

Appreciate any help.
0
Comment
Question by:gwh2
  • 3
  • 3
6 Comments
 
LVL 97

Expert Comment

by:war1
ID: 21794680
Hello gwh2,

If your email is in HTML format, it uses the HTML signature.  If your email is in Plain Text format, it uses the Plain Text signature.  The other formats of signature are not sent with the email.

Some suggest to use Plain Text signature. Then all recipients can read it.

Hope this helps!
war1
0
 
LVL 1

Author Comment

by:gwh2
ID: 21794731
What if I send it in html format but the person receiving it has their email set to receive plain text emails only - what happens then?
0
 
LVL 97

Expert Comment

by:war1
ID: 21795221
Recipient would see your HTML signature in plain text with all the tags.  Your Plain Text signature stays on your computer.
0
Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

 
LVL 1

Author Comment

by:gwh2
ID: 21798641
Actually that's totally inaccurate. I just tested a few email clients and it strips out all the html tags and just displays the the text that was used in the body code.
0
 
LVL 97

Expert Comment

by:war1
ID: 21798758
Did you test all the emails clients in viewing all main as Plain Text?  If you just view them, the email client will display the emails in the format that the email was sent, which is HTML.  In HTML, the signature will appear as normal.
0
 
LVL 1

Accepted Solution

by:
gwh2 earned 0 total points
ID: 21798785
Yes I tested in the following email clients with these settings:

Outlook 2007
Tools > Trust Center > Email Security > Read all standard mail in plain text

Windows Mail
Tool > Options > Read > Read all messages in plain text

Apple Mail
View > Message > Plain text alternative

Thunderbird on the mac
View > Message body as > plain text

They all stripped out the html tags and just displayed the the text that was used in the body code.


0

Featured Post

Gigs: Get Your Project Delivered by an Expert

Select from freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
css, html 5 42
Outlook 2016 Profiles 6 39
Method to deal with "too many folders" in Outlook 7 60
Outlook 2013 License Question 8 24
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now