Solved

No Sound in Sony Vaio Notebook Sigmatel Audio

Posted on 2008-06-16
3
4,351 Views
Last Modified: 2013-11-17
I have a Sony Vaio VGN-SZ79GN. I installed Winxp with SP 2 (disc came with notebook) with the drivers listed on Sony Asia's website. I have installed all updates from Windows Update, except SP 3

My notebook is unable to play any sound once windows is loaded. The startup windows sound plays when I start and log into the computer but no sound is able to be played. I tried playing the Windows sounds via Control Panel - Sounds and Audio Devices Properties- Sounds but get the following error message:

Error: Windows cannot play the %SystemRoot%\media\Windows XP Error.wav file. It may be damaged or may not be a valid sound file. Replace the file and try again.

How can I solve this problem? It's audio appears to be a Sigmatel Audio.

I have also reinstalled the sound driver, but that does not solve the problem. The notebook is capable of playing sounds since the computer is able to play the boot up windows music.

Thanks!
0
Comment
Question by:scrpl
  • 2
3 Comments
 
LVL 2

Expert Comment

by:TheVanter
ID: 21795375
When you reinstalled the drivers, did you uninstall the old ones first?

Try this: Go into the device manager, under sound, video and game controllers and find your sound card. Right-click on any devices that are associated with it and click "uninstall."  After you have done that, click on the icon to search for and install new hardware at the top of the device manager window (a computer with a magnifying glass).
0
 

Author Comment

by:scrpl
ID: 21795767
I tried the method suggested. The sound works after uninstalling and reinstalling the drivers, windows plays the shutdown music when I restart the notebook. However, upon restarting and loading of windows (startup music plays) I still do not get sound and I still get the same error messages
0
 

Accepted Solution

by:
scrpl earned 0 total points
ID: 21799588
I managed to solve the problem. The sound/modem was disabled under power management when in battery mode. Turning it on solved my problem. Thanks anyway!
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Introduction For the past 15 years, mobility has been a top priority for employers, employees, students and all kind of people. Having more and more in your portable phone or "smartphone" is a priority and being able to work while on a plane, bus o…
I'm a big fan of Windows' offline folder caching and have used it on my laptops for over a decade.  One thing I don't like about it, however, is how difficult Microsoft has made it for the cache to be moved out of the Windows folder.  Here's how to …
This tutorial gives a high-level tour of the interface of Marketo (a marketing automation tool to help businesses track and engage prospective customers and drive them to purchase). You will see the main areas including Marketing Activities, Design …
Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…

816 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now