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Internet Explorer Opens Multiple Times When Clicking on an Email Link

Posted on 2008-06-16
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Last Modified: 2013-12-08
Internet Explorer seems to be opening multiple times when clicking on an email link.  How do I get it back to just one instance per click.  I have Win XP Pro SP2
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Question by:4ubest
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6 Comments
 
LVL 97

Expert Comment

by:war1
ID: 21795838
Hello 4ubest,

1. You may need to register some dll files
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q281679&sd=tech
1. Quit all programs that are running.
2. Click Start, and then click Run.
3. Type regsvr32 urlmon.dll, and then click OK.
4. When you receive the "DllRegisterServer in urlmon.dll succeeded" message, click OK.

If using Vista and you get an error, run regsvr32.exe from an elevated command prompt. To get an elevated command prompt, right-click on the "Command Prompt" shortcut and select "Run as Administrator".

If this does not resolve the problem, repeat steps 2 through 4 for each of the following files (in step 3, replace Urlmon.dll with each of the file names below):

Shdocvw.dll
Actxprxy.dll
Oleaut32.dll
Mshtml.dll
Browseui.dll
Shell32.dll

OR
Run this script if using IE6
http://windowsxp.mvps.org/IEFIX.htm

2. If no joy, try this fix here
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/Q_22807984.html

Hope this helps!
war1
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Author Comment

by:4ubest
ID: 21795951
The solution does not apply to me it seems as I have the opposite problem.. I get multiple IE7 windows open when I click on a link.. What is strange is that Firefox is SUPPOSED to be my default browser so I would not see these things at all so something has changed when I put the FireFox 3 RC  on.   IN any event , the solutions above do not pertain to my situation  with XP Pro and IE... Even in my description initally I said I have XP Pro SP2  so why do you reference Vista ?
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LVL 97

Expert Comment

by:war1
ID: 21796281
4ubest,

Vista reference is for another user.  Lets try something else.

Solutions for multiple browsers open when you click on mail to link
http://windowsxp.mvps.org/MailtoProtocol.htm
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Author Comment

by:4ubest
ID: 21816433
I simply installed the new Firefox 3 and chose to make it  my default browser and the issue is bypassed.

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Author Comment

by:4ubest
ID: 21825300
Question should more accurately have been..   When I click on a link contained in an existing email multiple IE browsers open so how do I stop this IE behaviour.   As it was as you see above I simply installed the new Firefox 3 and chose to make it my default browser,
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LVL 97

Accepted Solution

by:
war1 earned 500 total points
ID: 21825407
4ubest,

You question was not for an alternate browser.  Some users do not have option to change browser.  So the mvps.com link can solve your multiple IE windows problem.
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