?
Solved

Remote desktop not working on VMware

Posted on 2008-06-16
15
Medium Priority
?
1,793 Views
Last Modified: 2012-05-05
I have a VMWare v 3.0 server with 4 instances of Windows Server 2003 R2 and one of the virtual servers can only be accessed through the VMWare client. I checked to see if Remote Desktop is turned on and it is but when I run netstat -a I don't see it listening on the RD port.  I don't know what could be blocking it.
0
Comment
Question by:m-moloney
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 9
  • 3
  • 2
  • +1
15 Comments
 
LVL 18

Expert Comment

by:larstr
ID: 21801444
Is the "Terminal Services" service started?
net start "Terminal Services"

Lars
0
 
LVL 3

Author Comment

by:m-moloney
ID: 21802510
Yes the reply to the net start command is " The requested service has already been started"
0
 
LVL 18

Expert Comment

by:larstr
ID: 21802836
And you have enabled it in System / Properties / Remote / Remote Desktop ?

From the command line of your Windows guest, please show us the output of the command:
netstat -an|find ":3389"


Lars
0
Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

 
LVL 3

Author Comment

by:m-moloney
ID: 21802959
It just returns to the prompt.
0
 
LVL 3

Author Comment

by:m-moloney
ID: 21802984
Yes, it is enabled under the remote tab of the system applet.
0
 
LVL 3

Author Comment

by:m-moloney
ID: 21811889
Could other ways of remotely connecting to the server cause problems with RD?  One of the admins uses damewear.
0
 
LVL 3

Author Comment

by:m-moloney
ID: 21864339
Has anyone heard of problems with RD and VMWare 3.0?
0
 
LVL 18

Expert Comment

by:larstr
ID: 21865446
A virtual machine is very much like a physical one even if one of the other admins is a cross dresser ;)

By VMware 3.0 I suspect you mean ESX 3.0.x (and not Workstation 3.0 which is very old). The networking on ESX operates at layer 2 and is not able to block any such services and there shouldn't be any VMware specific reasons that RDP is not working.

This is probably more of a windows problem than anything else.
0
 
LVL 3

Author Comment

by:m-moloney
ID: 21866530
yes, esx 3.0x.  I have 3 other virtual servers on this same box and they are not having trouble with RD.  I have the same GPO's applied, etc.  I had this same trouble with one of the other virual servers but a reboot fixed it. I will get into the server a get a list of software running. Maybe one of those is causing the problem.
0
 
LVL 11

Expert Comment

by:jfields71
ID: 21875579
Did you check the Windows Firewall on the VM?  It may not be listed as an exemption, even though you have enabled the service.  I have seen this happen before.  Start --> Run --> firewall.cpl --> Exemptions tab.  
0
 
LVL 3

Author Comment

by:m-moloney
ID: 21876327
The firewall is disabled.
0
 
LVL 10

Expert Comment

by:Casey Herman
ID: 21876756
check local policy on the server
gpedit.msc

then check this

Computer Configuration/Administrative Templates/Windows Components/Terminal Services

Enable - Allow users to connect remotely using Terminal Services

Casey
0
 
LVL 3

Author Comment

by:m-moloney
ID: 21878092
It is already set. I checked that first.
0
 
LVL 10

Expert Comment

by:Casey Herman
ID: 21878355
are you running antivirus on that vm?
0
 
LVL 3

Accepted Solution

by:
m-moloney earned 0 total points
ID: 21878495
I figured it out.  There was a missing key in the registry under the hklm\system\curentcontrolset\control\terminal server\winstations\  all it had was the console key not the RDP-Tcp  key. I copied it from another server and it started working.
0

Featured Post

Building an interactive eFuture classroom

Watch and learn how ATEN provided a total control system solution including seamless switching matrix switch, HDBaseT extenders, PDU, lighting control to build an interactive eFuture classroom.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this step by step tutorial with screenshots, we will show you HOW TO: Enable SSH Remote Access on a VMware vSphere Hypervisor 6.5 (ESXi 6.5). This is important if you need to enable SSH remote access for additional troubleshooting of the ESXi hos…
While rebooting windows server 2003 server , it's showing "active directory rebuilding indices please wait" at startup. It took a little while for this process to complete and once we logged on not all the services were started so another reboot is …
Teach the user how to convert virtaul disk file formats and how to rename virtual machine files on datastores. Open vSphere Web Client: Review VM disk settings: Migrate VM to new datastore with a thick provisioned (lazy zeroed) disk format: Rename a…
This Micro Tutorial steps you through the configuration steps to configure your ESXi host Management Network settings and test the management network, ensure the host is recognized by the DNS Server, configure a new password, and the troubleshooting…
Suggested Courses

801 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question