Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Can Office Communicator communicate with MSN Messenger?

Posted on 2008-06-16
2
Medium Priority
?
15,347 Views
Last Modified: 2008-06-16
I'm using Office Communicator and would like to communicate with someon on MSN/Windows Messenger that is outside of our organization.  Communicator finds this person by email address only with a status of unknown.  When I send a message, I get the error that the message can't be sent and the person appears offline.  Are these two programs not compatible?
0
Comment
Question by:brettr
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
2 Comments
 
LVL 7

Accepted Solution

by:
ottobock earned 2000 total points
ID: 21797161
Yes - they are, but your network may not be configured to handle it. Do you know if you've been able to communicate with outside sources before?

http://office.microsoft.com/en-us/communicator/HP012301851033.aspx
0
 
LVL 7

Assisted Solution

by:ottobock
ottobock earned 2000 total points
ID: 21797180
Specifcially from the website I posted: "Note  If you have trouble connecting with users of MSN, AOL, or Yahoo!, contact your system administrator to verify that your network is configured for public IM connectivity."

Many (if not most) private networks switch off the ports at the firewall needed for public IM to communicate.  Good luck!
0

Featured Post

[Webinar] Lessons on Recovering from Petya

Skyport is working hard to help customers recover from recent attacks, like the Petya worm. This work has brought to light some important lessons. New malware attacks like this can take down your entire environment. Learn from others mistakes on how to prevent Petya like worms.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Let Bitmoji into your life. Now is the time to learn a new language of smartphone messaging with this brief introduction.
Messaging apps are amazing tools with the power to do a lot of good, but the truth is the process of collaborating with coworkers requires relationships established through meaningful communication - the kind of communication that only happens face-…
The goal of the tutorial is to teach the user how to instant message and make a video call in Skype.
In response to a need for security and privacy, and to continue fostering an environment members can turn to for support, solutions, and education, Experts Exchange has created anonymous question capabilities. This new feature is available to our Pr…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question