Peachtree crashing when internet goes out

Customer having problems with DSL going out and the desktop sharing Peachtree 2008, people logged in get fatal errors and it crashes on all clients.  Each client has a static IP address so if internet goes out it shouldn't affect Peachtree or internal network since printers work fine if internet goes out so I don't know why peachtree crashes. Ideas?
sraleyAsked:
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sraleyConnect With a Mentor Author Commented:
Gave all static IP's and replaced router and have no issues now.
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Bill BachPresidentCommented:
Is there any text of the error that shows up?  Perhaps there's a clue in there...
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sraleyAuthor Commented:
I'm trying to get a copy of the error message but right now when we try to do a print screen nothing works, entire machine is locked (client)
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Bill BachPresidentCommented:
Good use for a digital camera, or even good old fashioned paper & pen.
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Bill BachPresidentCommented:
Can you hit Ctrl-Alt-Delete and bring up Task Manager?  Perhaps a process is pegged at 100% CPU that you can access and even kill off.
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sraleyAuthor Commented:
I can when I can get it to happen again. Any thoughts on what is causing it randomly?
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sraleyAuthor Commented:
I was told that keyboard was frozen they have to hold in power button on computer to reboot.
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Bill BachPresidentCommented:
That sounds more like a core OS issue than just PeachTree.  Perhaps some bad call is being made, but it is highly unusual for a modern OS to be dragged down like that.

On my system, I've had random hangs in Explorer ever since upgrading to Windows Media Player 11, but the system is still (usually) responding to the keyboard commands...
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sraleyAuthor Commented:
yes but its happening to all of the 4 clients that are connected to the desktop and I've been told it happens when the internet goes out but the clients are connected to a switch which has an uplink to a router so unless the router is sending out some broadcast that I've never seen before I don't know why clients with static IP's would have a problem or why that would take out a share drive. I don't know about them having media player 11. They are all XP Pro SP2 desktops.
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