I have a Windows Small Business Server 2003 SR2 that has an infection from W32.Netsky.Q@mm.enc virus that has been found by Symantec Antivirus Corporate Edition. The virus can't be deleted is the problem. Antivirus attempts to delete or quarentine the infected file and both fail due to "access is denied".
The virus is in the following location:
The infected file is:
Here's Symantec information about this.
I've followed all the instructions but in rescanning the virus does not later appear. Then a few days later it will appear as a new Symantec virus alert. It's driving me crazy that I can't seem to permanently remove and protect the server from these virus. Why isn't Symantec able to delete this... anyway.
I've also run programs like Spybot but it isn't detected in that version.
Any suggestions on what I can do to remove this virus would be really helpful.