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Main website url is not working but all the  other supporting urls are working ?

Posted on 2008-06-16
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Last Modified: 2013-12-02
i have site called www.mysite.com ( this is not working )

While this site is a cluster of www1.mysite.com and www2.mysite.com ( both are working)


Both are linux machines ..where is the proplem.. both are integrated apache tomcat
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Question by:jaisonshereen
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by:jaisonshereen
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ping result from an outside windows server give an different ip x.x.x.92

where ifconfig of linux server is giving x.x.x.61
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Expert Comment

by:objects
Comment Utility
sounds like the problem is with your apache config

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Author Comment

by:jaisonshereen
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There are a list of ip in allow from field ..

which ip i need to give there?
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Author Comment

by:jaisonshereen
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ExtendedStatus On
<Location /server-status>
    SetHandler server-status
    Order deny,allow
    Deny from all
    Allow from 10.0.0.0/255.0.0.0
    Allow from *.155
    Allow from *.2
    Allow from *.150
    Allow from *.59
    Allow from 127.0.0.1
</Location>
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Author Comment

by:jaisonshereen
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which httpd.conf file i have to check ? www1 or www2 or cluster?
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Expert Comment

by:objects
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hard to say without more info. whats the response when you request www.mysite.com
Is the request getting to apache?

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Author Comment

by:jaisonshereen
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i change my ip from *.92 to *.61

and after change when i ping www.mysite.com i am getting *92  ..actually it should be *.61

iftables is resulting *.92

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Expert Comment

by:objects
Comment Utility
sounds like your dns is wrong? you need to get it pointing at the right box 1st
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Author Comment

by:jaisonshereen
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i reverted the server ip from *.61 to *.92

now website is working..

www.mysite.com is working only with *.92 ...

how to check dns? where is this entries ? and where to edit?

i have a softlayer login where all manages servers..
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Expert Comment

by:objects
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> www.mysite.com is working only with *.92 ...

what do u mean?

> how to check dns? where is this entries ? and where to edit?

check with your system administrators

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Author Comment

by:jaisonshereen
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> www.mysite.com is working only with *.92 ..

means .. when i changed to *.92 only its worked
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Accepted Solution

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objects earned 500 total points
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check your dns, it defines what ip maps to your server name

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