microsoft outlook 2007
When I delete emails from my Inbox, it just puts a line through the message and greys the message. I want to move these files to the 'deleted files' folder but it won't let me when I choose that file to move them to. Any suggestions?
ASKER
The drag and drop feature did not work. And I would like to only move the emails, not delete permanently. Any suggestions?
Drag and drop works in Outlook 2007. If you do not know how to drag and drop, right click on the email and select move. Then select the folder to move to.
ASKER
When I select the 'deleted items' folder to move items to after I right-click, it only greys and puts a line through them, it does not physically move the email out of my inbox.
sbjsoares,
Look at the Deleted Items folder. If there is a copy there, then highlight the Inbox folder. Go to Edit in top menu and select Purge. This will remove the copy from Inbox. This is how IMAP works in Outlook.
Look at the Deleted Items folder. If there is a copy there, then highlight the Inbox folder. Go to Edit in top menu and select Purge. This will remove the copy from Inbox. This is how IMAP works in Outlook.
ASKER CERTIFIED SOLUTION
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In IMAP folders, that is what happens when you delete an email, a line is drawn through it. It is like putting the email in Trash. To permanently delete the email, go to Edit on top menu and select Purge.
If you want to move the email to Trash, you can drag and drop the email to Trash folder.
Hope this helps!
war1