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Outlook 2003 can not display folder content with a error message that folder is full.

Posted on 2008-06-16
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Last Modified: 2008-08-27
I recently upgraded Office 2000 to Office 2003 in my machine. Every thing worked fine. Now when I open Outlook, I can see all my messages in my inbox and other folders except one that displays the following message:
"Unable to display the folder. The folder is full"
The folder size is about 20MB and I want to remove some old messages if it let me. However, I have other folders with 30MB size that can be displayed with no error.
I am connected to an Exchange server and no size limit is applying on my account.
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Question by:behterami
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6 Comments
 
LVL 47

Expert Comment

by:apache09
ID: 21799151
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Expert Comment

by:debuggerau
ID: 21799163
tried running scanpst to check the integrity.
There may be accidental drag-dropping resulting in the wrong message types in that folder, this should help.
its under c:\program files\office\office11\scanpst.exe
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Author Comment

by:behterami
ID: 21799291
I have installed Office 2003 SP2 but not SP3. I am going to get it now and install it. I'll let you know the results. Thank you. I will run the scanpst afterwards.
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Author Comment

by:behterami
ID: 21808833
Installing Office SP3 didn't resolved the problem. Also no error found after cheking the integrity by running scanpst. Any idea?
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LVL 47

Expert Comment

by:apache09
ID: 21871828
What happens if you open outlook in safe mode?

With Outlook closed
Start>Run>Outlook.exe /safe
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Accepted Solution

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behterami earned 0 total points
ID: 21904950
In Outlook safe mode same problem. But I could find a workaround. I moved the folder to Inbox. It opened in my Inbox.
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