Mail Rejected 554! Help! Missing possible job oppurtunity!
When I try to send an email to one of Craigslist's (www.craigslist.org) forwarded email addresses from one of my domains, I get this bounceback message after a few hours:
The following mail failed to be delivered...
From: X@X.com
Sent: Mon, 16 Jun 2008 20:42:11 -0500
Subject: IT Technician
To:-
XXXXXXXXXX@craigslist.org - Rejected with: 554 <tx-XX-XX-XX-XX.sta.embarq
I blanked out my email address, the craigslist posting #, and my IP address. My mail server is NOT an open relay.
I have SPF records setup on my domains and have deleted them, to no avail. Still waiting on a response from Craigslist tech support.
My SPF record is:
v=spf1 a mx ~all
Please help! I'm missing out on a job opening because of this problem!
The following mail failed to be delivered...
From: X@X.com
Sent: Mon, 16 Jun 2008 20:42:11 -0500
Subject: IT Technician
To:-
XXXXXXXXXX@craigslist.org - Rejected with: 554 <tx-XX-XX-XX-XX.sta.embarq
I blanked out my email address, the craigslist posting #, and my IP address. My mail server is NOT an open relay.
I have SPF records setup on my domains and have deleted them, to no avail. Still waiting on a response from Craigslist tech support.
My SPF record is:
v=spf1 a mx ~all
Please help! I'm missing out on a job opening because of this problem!
The following mail failed to be delivered...
From: X@X.com
Sent: Mon, 16 Jun 2008 20:42:11 -0500
Subject: IT Technician
To:-
XXXXXXXXXX@craigslist.org - Rejected with: 554 <tx-XX-XX-XX-XX.sta.embarqhsd.net[XX.XX.XX.XX]>: Client host rejected: Please use SMTP relay of your ISP or setup non-generic DNS
ASKER CERTIFIED SOLUTION
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The PTR record (or Reverse DNS or rDNS) you have is "ugly" - it should be mail.yourdomain.com, but it is tx-xx-xx-xx-xx.sta.blahbla
Get your ISP to change it to mail.yourdomain.com and you should be done.
Get your ISP to change it to mail.yourdomain.com and you should be done.
ASKER
I can't get the ISP to change it... the service contract doesn't allow for that... can I just set the PTR record to mail.mydomain.com anyways (I think not, but it's worth asking :-D)
ASKER
Also, should I just have a PTR record for mail.mydomain.com or mydomain.com, or should I have one for both?
ASKER
Hello?
ASKER
Also, should the PTR record look like this in the domain's zone file?
mail.mydomain.com IN PTR mail.mydomain.com
mail.mydomain.com IN PTR mail.mydomain.com
>>I can't get the ISP to change it...
What? it is their responsibility - if they won't do it then you either need to pay for a "business" plan, or get a better ISP.
>>can I just set the PTR record to mail.mydomain.com anyways
No, you don't own your IP segment, you have no control
>>Also, should I just have a PTR record for mail.mydomain.com or mydomain.com, or should I have one for both?
PTR records are for an IP address to resolve to a name, not the other way around, so you would only have 1 PTR record for you IP, pointing to mail.yourdomain.com
>>Hello?
I am a volunteer, 20 minute responses is an unreasonable expectation.
>>Also, should the PTR record look like this in the domain's zone file?
That makes no sense, I suggest we break it down a little bit here - read through this for a full explanation -> http://www.amset.info/exchange/dnsconfig.asp
Kieran
What? it is their responsibility - if they won't do it then you either need to pay for a "business" plan, or get a better ISP.
>>can I just set the PTR record to mail.mydomain.com anyways
No, you don't own your IP segment, you have no control
>>Also, should I just have a PTR record for mail.mydomain.com or mydomain.com, or should I have one for both?
PTR records are for an IP address to resolve to a name, not the other way around, so you would only have 1 PTR record for you IP, pointing to mail.yourdomain.com
>>Hello?
I am a volunteer, 20 minute responses is an unreasonable expectation.
>>Also, should the PTR record look like this in the domain's zone file?
That makes no sense, I suggest we break it down a little bit here - read through this for a full explanation -> http://www.amset.info/exchange/dnsconfig.asp
Kieran
It sounds like you're on a residential connection. If that's the case or your isp just sucks and won't change your dns, just forward all your outgoing mail to your ISP. Their SMTP servers should accept mail from their IP addresses and relay it. I do this for a mail server I run at home on my cable connection, it works great.
You failed to mention what email server software you're using, so you should be looking for the "smart host" option somewhere.
You failed to mention what email server software you're using, so you should be looking for the "smart host" option somewhere.
ASKER
Yes, I am on a residential circuit... Embarq won't let me assign the name to the ARPA zone even though I'm in my own subnet... :-/
Sorry if I came accross as rude kieran... I was just in a hurry to get the resume out. Thanks for the help thus far!
I got it working... I just relayed through my ISP's email server.... arggg....
Sorry if I came accross as rude kieran... I was just in a hurry to get the resume out. Thanks for the help thus far!
I got it working... I just relayed through my ISP's email server.... arggg....
No problems, I understand - just making sure that you don't think that I ditched you. I am also on the other side of the planet, so that makes things difficult as well.
Glad to hear you got it sorted
Kieran
Glad to hear you got it sorted
Kieran
ASKER
:) Thanks Kieran.
No worries, but I would like to point out that I disagree with a delete - relaying via your ISP was the first thing I suggested to you
ASKER
My mistake, you are correct. Sorry again!
ASKER
Any ideas? Am I making a stupid mistake?