Solved

Battery Error Message

Posted on 2008-06-16
6
1,139 Views
Last Modified: 2008-07-22
My battery in my ACER laptop was dead so I bought a new one. When the new battery is inserted I get an error message at the BIOS boot screen saying 'Incorrect Battery inserted. Shutting Down'. I have flashed the BIOS to the latest version but the problem still occurs,

I  rung the manufacturer and they sent me a new battery of different make, however the problem still occurs. Any suggestions would be appreciated?

Thanks
0
Comment
Question by:SCOTT78
  • 3
  • 2
6 Comments
 
LVL 62

Expert Comment

by:☠ MASQ ☠
ID: 21800325
Is it an Acer battery or "compatible"?  The batteries not only contain rechargable cells but a small PCB which helps with power managment in conjunction with the system BIOS.  If you are using compatibles you may only get this to work if you disable Acer's power management tools.
0
 
LVL 15

Expert Comment

by:f-king
ID: 21801667
Hi
try restarting without the battery inserted then switch off ,connect battery and try again.
0
 

Author Comment

by:SCOTT78
ID: 21811057
Thanks for the suggestions but nothing worked. I have restarted without the battery then booted with the battery but this still produces an error.

I have been into the BIOS but there are no power management settings available to me.

Initially I did receive an acer battery but because of the error I rang the supplier who sent me a compatible battery. I did not know that I needed to flash the bios when I had the acer battery though...
0
Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

 
LVL 15

Expert Comment

by:f-king
ID: 21811348
how long have you had the laptop?
0
 

Author Comment

by:SCOTT78
ID: 21853361
Have had the laptop for about 12 months...
0
 
LVL 15

Accepted Solution

by:
f-king earned 125 total points
ID: 21853478
you might have to take it back for warranty so they can test the laptop.
It could be the connectors on the laptop itself tht could be bad.
0

Featured Post

Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article you will get to know about pros and cons of storage drives HDD, SSD and SSHD.
I'm a big fan of Windows' offline folder caching and have used it on my laptops for over a decade.  One thing I don't like about it, however, is how difficult Microsoft has made it for the cache to be moved out of the Windows folder.  Here's how to …
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, just open a new email message. In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Many functions in Excel can make decisions. The most simple of these is the IF function: it returns a value depending on whether a condition you describe is true or false. Once you get the hang of using the IF function, you will find it easier to us…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now