Solved

Attachments (.jpg) sent to Outlook 2003 SP3 / Outlook 2007 SP1 client results in a corrupted attachment...why?

Posted on 2008-06-17
9
485 Views
Last Modified: 2008-08-17
It seems that my Mac Entourage user that sends files via exchange server results in 100% corrupted files to recipients. At first, it was happening to attachments sent to my other email account as well, but since I installed SP1 on exchange, it seemed to fix my problem. However, users on the network at the office still get the same corrupted problems as they did before. In essence, the SP1 only fixed half of the problem.

I checked to make sure AppleDouble encoding was not being used, installed all the latest updates on all machines, etc.  Still no dice. Any suggestions?
0
Comment
Question by:jhuntin
  • 5
  • 4
9 Comments
 
LVL 53

Expert Comment

by:strung
ID: 21802598
I use Apple Double and don't have a problem. What encoding are you using instead?
0
 

Author Comment

by:jhuntin
ID: 21977702
How can I check?
0
 
LVL 53

Expert Comment

by:strung
ID: 21977930
Look in your Entourage Preferences under "compose".
0
 

Author Comment

by:jhuntin
ID: 21978297
what should the encoding
0
Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

 
LVL 53

Expert Comment

by:strung
ID: 21978341
"Any Computer (Apple Double)"
0
 
LVL 53

Expert Comment

by:strung
ID: 21978350
0
 

Author Comment

by:jhuntin
ID: 21978352
hmm, that is what it is, but only this one user has an issue....any other ideas?
0
 
LVL 53

Expert Comment

by:strung
ID: 21978355
Sorry ignore last post which was posted to the wrong thread. (Moderator, please delete?)
0
 

Accepted Solution

by:
jhuntin earned 0 total points
ID: 22218312
I changed it to from Apple Double to regular encoding and it works now???
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
If you don't know how to downgrade, my instructions below should be helpful.
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

914 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now