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Attachments (.jpg) sent to Outlook 2003 SP3 / Outlook 2007 SP1 client results in a corrupted attachment...why?

Posted on 2008-06-17
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Last Modified: 2008-08-17
It seems that my Mac Entourage user that sends files via exchange server results in 100% corrupted files to recipients. At first, it was happening to attachments sent to my other email account as well, but since I installed SP1 on exchange, it seemed to fix my problem. However, users on the network at the office still get the same corrupted problems as they did before. In essence, the SP1 only fixed half of the problem.

I checked to make sure AppleDouble encoding was not being used, installed all the latest updates on all machines, etc.  Still no dice. Any suggestions?
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Question by:jhuntin
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9 Comments
 
LVL 53

Expert Comment

by:strung
ID: 21802598
I use Apple Double and don't have a problem. What encoding are you using instead?
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Author Comment

by:jhuntin
ID: 21977702
How can I check?
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Expert Comment

by:strung
ID: 21977930
Look in your Entourage Preferences under "compose".
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Author Comment

by:jhuntin
ID: 21978297
what should the encoding
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Expert Comment

by:strung
ID: 21978341
"Any Computer (Apple Double)"
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Expert Comment

by:strung
ID: 21978350
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Author Comment

by:jhuntin
ID: 21978352
hmm, that is what it is, but only this one user has an issue....any other ideas?
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LVL 53

Expert Comment

by:strung
ID: 21978355
Sorry ignore last post which was posted to the wrong thread. (Moderator, please delete?)
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Accepted Solution

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jhuntin earned 0 total points
ID: 22218312
I changed it to from Apple Double to regular encoding and it works now???
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