Solved

Suddenly all Communicator clients receive timeout error 5001 when sending IMs

Posted on 2008-06-17
2
1,459 Views
Last Modified: 2013-11-29
I installed OCS 2007 Standard last week, basic setup with no voice or federation etc, just added Communicator Web Access. I configured clients to connect via TCP so as not to have to mess about with certificates.

Everything has been fine for a week. Yesterday morning, all clients can connect but messages are not sent - they time out with error code 5001 (full text: The following message was not delivered to Harshana Nakandala. More details (ID:5001)). The link for more info provides little help.

Cients connecting with CWA have the same problem, so I don't think the issue is with anything on the workstations (e.g. Firewall).

I found one Microsoft groups discussion about the same problem but no affirmative reply (yet).

Does anybody have any idea what this could be?
Thanks

There are no errors on the OCS server itself and I have tried restarting services and the server.
0
Comment
Question by:ctncomms
2 Comments
 
LVL 12

Accepted Solution

by:
gaanthony earned 500 total points
Comment Utility
0
 

Author Comment

by:ctncomms
Comment Utility
Thanks - I did see these errors and thought disabling the Intelligent Filtering add-on would help, but it didn't so I ahve since re-installed. The KB above would probably have fixed the problem though.
0

Featured Post

Wish Marketing would stop bothering you?

Is your marketing department constantly asking for new email signature updates? Are they requesting a different design for every department? Do they need yet another banner added? Don’t let it get you down! There is an easy way to manage all of these requests...

Join & Write a Comment

My previous article  (http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/Windows_Server_2008/A_4466-A-beginners-guide-to-installing-SCCM2007-on-Windows-2008-R2-Server.html)detailed one possible method to get SCCM 2007 installed an…
On a regular basis I get questions about slow RDP performance, RDP connection problems, strange errors and even BSOD, remote computers freezing or restarting after initiation of a remote session. In a lot of this cases the quick solutions made b…
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…
When you create an app prototype with Adobe XD, you can insert system screens -- sharing or Control Center, for example -- with just a few clicks. This video shows you how. You can take the full course on Experts Exchange at http://bit.ly/XDcourse.

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

8 Experts available now in Live!

Get 1:1 Help Now