We've recently migrated to Exchange 2007 x64 SP1 on a Windows 2008 x64 Standard server and have setup backups using Symantec Backup Exec 12 SP1. We have two sets of backup jobs. One set that backup to tape locally, and another set that backup to an offsite Backup-to-Disk folder. The Exchange backups use GRT (Granular Recovery Technology). When backing up to the Backup-to-Disk folder they complete successfully, however, when backing up to Tape they result in the following error:
Job Completion Status
Job ended: Monday, June 16, 2008 at 9:22:23 AM
Completed status: Failed
Final error: 0xe0008488 - Access is denied.
Final error category: Security Errors
For additional information regarding this error refer to link V-79-57344-33928 (http://www.symantec.com/business/support/knowledge_base_sli.jsp?umi=EvtID=V-79-57344-33928
Backup- \\[server]\Microsoft Information Store\First Storage Group V-79-57344-33928 - Access Denied. Cannot backup directory &Mailbox Database and its subdirectories.
Backup- \\[server]\Microsoft Information Store\Second Storage Group V-79-57344-33928 - Access Denied. Cannot backup directory &Public Folder Database and its subdirectories.
I have gone through all that is suggested in link 'V-79-57344-33928' but nothing has helped. Unfortunately, one of the resolutions is to not backup to tape and to instead backup to a B2D folder... but I dont want to do this.... sure I could backup to a B2D folder and then backup those B2D files/folders to Tape, but I would prefer getting this to work straight to tape if at all possible.
Anyone have any ideas? Does anyone have GRT backups working from Exchange 2007 to Backup Exec 11 or 12?
Thanks in advance!