Solved

Newly upgraded MS apps will not open

Posted on 2008-06-17
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Last Modified: 2013-11-21
I have Terminal Services running on a W2k3 SP2 Dell server. Everything was functioning correctly until I upgraded the MS Office Pro 2003 suite to 2007. Office apps worked fine up to this point.

After the upgrade I receive this error: This copy of MS Office Excel cannot be used on Terminal Services. Please contact your local authorized MS retailer for more information.

Do I get the idea that I purchased the wrong 'version' of the upgrade? that there is a particular version of Office that needed to be purchased for use on a terminal server? or is there just a configuration that I did't set after installing the upgrade?
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Question by:RSchierer
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4 Comments
 
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Expert Comment

by:KCTS
ID: 21803365
It has to be the corporate VL version
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Expert Comment

by:KCTS
ID: 21803395
further to my previous comment see http://download.microsoft.com/download/1/7/7/17745e4a-5d31-4de4-a416-07c646336d94/desktop_application_with_windows_server_terminal_services.doc this confirms it must be the corporate volume licence edition
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Author Comment

by:RSchierer
ID: 21804127
thanks for the fast reply!
and I understand your response.
my next question would be, why won't it work when it worked with the previous version worked?
or is this particular to the actually program itself and not the need for client licenses?
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KCTS earned 250 total points
ID: 21804204
Why - becase thats the way Microsoft designed it, they presumably wanted to clamp down on people using the retail version with multiple users
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