Our office has a network printer a savin 4045. The details are following:
IP address for the printer 192.168.20.250 this is reserved in active directory for it.
port address HP standard port IP_192.168.20.250
The problem I'm having is that often when a large job is spooled on the printer an error message comes up on the server (windows server 2003) that the spooler could not connect to the printer and the job will finish when it can connect. As soon as you clear the error box the spooler connects, and finishes and job prints.
I read that this problem could be fixed by changing the port from the hp_standard_port, to a standard tcp/ip port on the server. I've tried doing this by deleting the reserveration and making a new one 192.168.20.251, then adding a new port through the add a port wizard in server 2003, when I was finished though the server said the printer was offline.
I went back deleted my new reservation, created the old reservation again, and switched the check box from my new port I made back to the old hp_standard_port, now I'm back to square one.
So my question is how do I properly change the printer to a new port, and ensure that new port is working, or is there a way I can suppress that error message from coming up that the spooler will keep trying to connect to the printer? Thanks in advance!