Solved

Recovering Items that were removed after a sync.

Posted on 2008-06-17
4
221 Views
Last Modified: 2008-06-27
My CEO recieved a new PDA. Instead of allowing IT to set it up he attemted to and during the process he synced his pda with no contacts and some how deleted all contacts from his Exchange account. Is there a way to recover these contacts that were removed. I have item retention on and set for 30 days but can not find them. My only thought is that Exchange/Outlook does not see these items as deleted since a sync was what removed them??
Thanks,

KCJ
0
Comment
Question by:kcjstarling
  • 2
  • 2
4 Comments
 
LVL 1

Expert Comment

by:brookesm
ID: 21804567
If you are running outlook 2000 or higher you can recover deleted items via the usual process of selecting deleted items -> tools -> recover deleted items.
0
 

Author Comment

by:kcjstarling
ID: 21804646
He is running outlook 2003 and these items are not showing up in the recover deleted items window. Reference my question above.
thanks
0
 
LVL 1

Accepted Solution

by:
brookesm earned 500 total points
ID: 21804702
If this is the case then the contacts have not been deleted. I can only reccommend contacting the manufacturer of the PDA, as they should know how to rectify this if this happens. Sorry I can't be of more assistance...bosses eh? Who'd have em!!!!
0
 

Author Comment

by:kcjstarling
ID: 21883275
Thanks for the help, i had to add the whole back up to a recovery store to get these contacts using exmerge.
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…

679 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question