[Webinar] Streamline your web hosting managementRegister Today

x
?
Solved

Recovering Items that were removed after a sync.

Posted on 2008-06-17
4
Medium Priority
?
228 Views
Last Modified: 2008-06-27
My CEO recieved a new PDA. Instead of allowing IT to set it up he attemted to and during the process he synced his pda with no contacts and some how deleted all contacts from his Exchange account. Is there a way to recover these contacts that were removed. I have item retention on and set for 30 days but can not find them. My only thought is that Exchange/Outlook does not see these items as deleted since a sync was what removed them??
Thanks,

KCJ
0
Comment
Question by:kcjstarling
  • 2
  • 2
4 Comments
 
LVL 1

Expert Comment

by:brookesm
ID: 21804567
If you are running outlook 2000 or higher you can recover deleted items via the usual process of selecting deleted items -> tools -> recover deleted items.
0
 

Author Comment

by:kcjstarling
ID: 21804646
He is running outlook 2003 and these items are not showing up in the recover deleted items window. Reference my question above.
thanks
0
 
LVL 1

Accepted Solution

by:
brookesm earned 1500 total points
ID: 21804702
If this is the case then the contacts have not been deleted. I can only reccommend contacting the manufacturer of the PDA, as they should know how to rectify this if this happens. Sorry I can't be of more assistance...bosses eh? Who'd have em!!!!
0
 

Author Comment

by:kcjstarling
ID: 21883275
Thanks for the help, i had to add the whole back up to a recovery store to get these contacts using exmerge.
0

Featured Post

Free tool for managing users' photos in Office 365

Easily upload multiple users’ photos to Office 365. Manage them with an intuitive GUI and use handy built-in cropping and resizing options. Link photos with users based on Azure AD attributes. Free tool!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below errors for MS Exchange Server 2016 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
Microsoft Jet database engine errors can crop up out of nowhere to disrupt the working of the Exchange server. Decoding why a particular error occurs goes a long way in determining the right solution for it.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Suggested Courses
Course of the Month9 days, 17 hours left to enroll

591 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question