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kcjstarling

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Recovering Items that were removed after a sync.

My CEO recieved a new PDA. Instead of allowing IT to set it up he attemted to and during the process he synced his pda with no contacts and some how deleted all contacts from his Exchange account. Is there a way to recover these contacts that were removed. I have item retention on and set for 30 days but can not find them. My only thought is that Exchange/Outlook does not see these items as deleted since a sync was what removed them??
Thanks,

KCJ
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brookesm

If you are running outlook 2000 or higher you can recover deleted items via the usual process of selecting deleted items -> tools -> recover deleted items.
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ASKER

He is running outlook 2003 and these items are not showing up in the recover deleted items window. Reference my question above.
thanks
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brookesm

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Thanks for the help, i had to add the whole back up to a recovery store to get these contacts using exmerge.