Out of Office Assistant and Moderated Public Folders
Posted on 2008-06-17
We use a moderated public folder mailbox for our clients to email us. There are several moderators for the mailbox. When any of the moderators are away and turns on their Out of Office Assistant, the out of office message is passed back through the public folder mailbox to the client (which is obviously confusing for the client).
As a possible workaround, I set up a new User account with that email address and auto-forwarded it to the Public folder mailbox (now with a revised email address), hoping that any out of office greetings would stop at the new User account on their way back out. But no luck.
Messages flow to the new User account, then to the public folder mailbox, then to the moderators. And the moderators' out of office messages go all the way back through the mailboxes to the client.
Can anyone help me find a way to fix this?
We are currently using Outlook 2007 on Exchange 2003 (planned upgrade to 2007 later this summer).