Solved

Why would msinfo32 list a processor differently than system propertities?

Posted on 2008-06-17
7
745 Views
Last Modified: 2013-12-09
We have several Dell Optiplex 755 systems. Some list the processor correctly using msinfo32 as "Intel(R) Core(TM)2 Duo CPU E6850 @ 3.00GHz" and others will show up as "Intel Pentium III Xeon processor, 2992 Mhz". Both systems have the same hardware. Going to the system properties, the processor is listed correctly. This is causing confusion on our hardware scans.  Any sugestions as to what might be causing windows to report this informtion incorrectly?

additional information:
one system shows: Model 8, stepping 10, family 6, hyperthreading No
the correct information is: Model 15, Stepping 11, family 6, hyperthreading yes

msinfo32Comparison.doc
0
Comment
Question by:nwarchco
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
7 Comments
 
LVL 69

Expert Comment

by:Callandor
ID: 21806541
Are all your BIOS'es at the same level and up-to-date?  That can make a big difference in recognition of the cpu.
0
 

Author Comment

by:nwarchco
ID: 21806559
Actually, the more current bios is the system that reads incorrectly.
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 21806749
nwarchco--Perhaps something to ask Dell?
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 50

Expert Comment

by:jcimarron
ID: 21806875
nwarchco--You could also run Belarc or Everest
http://www.belarc.com/free_download.html  (note commercial use options at the bottom)
http://www.lavalys.com/products/overview.php?pid=5&lang=en  (Everest also comes in a free home version.  http://www.softpedia.com/get/System/System-Info/Everest-Home-Edition.shtml which actually seems more like what you want, but is for home users.)
0
 
LVL 69

Accepted Solution

by:
Callandor earned 250 total points
ID: 21807072
I would try flashing to the version of the BIOS that works - the latest one may have a bug.
0
 
LVL 69

Expert Comment

by:Callandor
ID: 22164273
I don't think you are valuing the time people spend on your questions trying to answer them - you've deleted every question you asked without awarding points.  If it isn't a high priority, why ask the question?
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
4AM EST time need help, laptop will not boot-up 49 91
Samsung Tablette 22 70
VMware Fail Over 5 86
4.74 vdc vs 5.00 vdc  USB 2 21
Stuck in voice control mode on your Amazon Firestick?  Here is how to turn it off!!!
Or at least that’s the word according to a new blog from Tech Target on AWS’s new Managed Services (MS) offering. According to the blog, AWS is launching their AWS MS program to expedite the adoption of cloud by Fortune 1000 and Global 2000 companie…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

735 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question