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Why would msinfo32 list a processor differently than system propertities?

Posted on 2008-06-17
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Last Modified: 2013-12-09
We have several Dell Optiplex 755 systems. Some list the processor correctly using msinfo32 as "Intel(R) Core(TM)2 Duo CPU E6850 @ 3.00GHz" and others will show up as "Intel Pentium III Xeon processor, 2992 Mhz". Both systems have the same hardware. Going to the system properties, the processor is listed correctly. This is causing confusion on our hardware scans.  Any sugestions as to what might be causing windows to report this informtion incorrectly?

additional information:
one system shows: Model 8, stepping 10, family 6, hyperthreading No
the correct information is: Model 15, Stepping 11, family 6, hyperthreading yes

msinfo32Comparison.doc
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Question by:nwarchco
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7 Comments
 
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Expert Comment

by:Callandor
ID: 21806541
Are all your BIOS'es at the same level and up-to-date?  That can make a big difference in recognition of the cpu.
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Author Comment

by:nwarchco
ID: 21806559
Actually, the more current bios is the system that reads incorrectly.
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Expert Comment

by:jcimarron
ID: 21806749
nwarchco--Perhaps something to ask Dell?
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Expert Comment

by:jcimarron
ID: 21806875
nwarchco--You could also run Belarc or Everest
http://www.belarc.com/free_download.html  (note commercial use options at the bottom)
http://www.lavalys.com/products/overview.php?pid=5&lang=en  (Everest also comes in a free home version.  http://www.softpedia.com/get/System/System-Info/Everest-Home-Edition.shtml which actually seems more like what you want, but is for home users.)
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Callandor earned 250 total points
ID: 21807072
I would try flashing to the version of the BIOS that works - the latest one may have a bug.
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LVL 69

Expert Comment

by:Callandor
ID: 22164273
I don't think you are valuing the time people spend on your questions trying to answer them - you've deleted every question you asked without awarding points.  If it isn't a high priority, why ask the question?
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