Solved

all tapes in autoloader showing as Cleaning Media

Posted on 2008-06-17
5
851 Views
Last Modified: 2013-12-01
EE

i'm running backupexec 9.1 with a pair of sony autoloaders.  this setup has been running fine for years.  suddenly any tape i put in a drive is show as Cleaning Media under Devices/Roboti Libraries/Slots/Media Set.  When I do an "import" the tape will appear as the appropriate Media Set, but then reverts back to Cleaning Media when the application attempts to use the tape.  I'm leaning towards scsi hardware, but any solution I come up with is hard to explain since both sony autoloaders are showing the same behaviour.  Your thoughts are apprecaited.
0
Comment
Question by:JohnDemerjian
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 10

Expert Comment

by:Kieran_Burns
ID: 21805617
Have you flagged every slot as a cleaning slot?
0
 
LVL 1

Accepted Solution

by:
gooru earned 250 total points
ID: 21805713
Look at your cleaning tape compared to your backup tapes. They typically have a notch out/in (depending on backup solution)compared to a normal tape. The autoloader has a switch that is not actuating. I am not sure on the Sony but i have had one unit that had this problem and another with a new sysadmin that was messing with me.
Something to look at.
0
 
LVL 5

Author Comment

by:JohnDemerjian
ID: 21806302
Kieran_Burns: - I'll assume your serious so I just say "no" :)

gooru:  i'll check it out but i kind of doubt there's anything there.

thanks to you both.
0
 
LVL 10

Assisted Solution

by:Kieran_Burns
Kieran_Burns earned 250 total points
ID: 21806975
I *was* being serious - but like I always say: check the simple and obvious first. We get too bogged down in complications sometimes.

If you redetect the hardware (installation wizard) and reinstall the drivers what happens?
0
 
LVL 5

Author Comment

by:JohnDemerjian
ID: 21881989
thanks
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Storage devices are generally used to save the data or sometime transfer the data from one computer system to another system. However, sometimes user accidentally erased their important data from the Storage devices. Users have to know how data reco…
Microsoft will be releasing the Windows 10 Creators Update in just a matter of weeks. Are you prepared? Follow these steps to ensure everything goes smoothly and you don't lose valuable data on your PC.
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

717 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question