all tapes in autoloader showing as Cleaning Media

EE

i'm running backupexec 9.1 with a pair of sony autoloaders.  this setup has been running fine for years.  suddenly any tape i put in a drive is show as Cleaning Media under Devices/Roboti Libraries/Slots/Media Set.  When I do an "import" the tape will appear as the appropriate Media Set, but then reverts back to Cleaning Media when the application attempts to use the tape.  I'm leaning towards scsi hardware, but any solution I come up with is hard to explain since both sony autoloaders are showing the same behaviour.  Your thoughts are apprecaited.
LVL 5
JohnDemerjianAsked:
Who is Participating?
 
gooruConnect With a Mentor Commented:
Look at your cleaning tape compared to your backup tapes. They typically have a notch out/in (depending on backup solution)compared to a normal tape. The autoloader has a switch that is not actuating. I am not sure on the Sony but i have had one unit that had this problem and another with a new sysadmin that was messing with me.
Something to look at.
0
 
Kieran_BurnsCommented:
Have you flagged every slot as a cleaning slot?
0
 
JohnDemerjianAuthor Commented:
Kieran_Burns: - I'll assume your serious so I just say "no" :)

gooru:  i'll check it out but i kind of doubt there's anything there.

thanks to you both.
0
 
Kieran_BurnsConnect With a Mentor Commented:
I *was* being serious - but like I always say: check the simple and obvious first. We get too bogged down in complications sometimes.

If you redetect the hardware (installation wizard) and reinstall the drivers what happens?
0
 
JohnDemerjianAuthor Commented:
thanks
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.