Solved

SC44Ge HBA w/ StorageWorks Ultra 448 SAS TBU getting MS 2003 Server Event Error 11

Posted on 2008-06-17
5
1,104 Views
Last Modified: 2013-12-01
I have an HP ML350 G5 server running MS SBS 2003 R2 SP2.  I have installed a Tape backup solution consisting of an HP SC44Ge HBA w/ StorageWorks Ultra 448 SAS TBU.  I am running Symantec Backup Exec version 12.  When all were initially installed all was OK.  But after a week (5 days) of normal operation we start getting Event Error ID 129  which is immediatly followed by and Event Error ID: 11.  I have updated the HBA BIOS and firmware.  I have replaced the HBA controller twice and the TBU one time.  Every time I reinstall Back Exec or replace the hardware it seems to work for awhile and then the errors are reproduced.
0
Comment
Question by:mford1959
  • 2
5 Comments
 
LVL 22

Expert Comment

by:dovidmichel
ID: 21814399
enable logging on the switch and ck for errors, this can help identify if the problem is on the server or tape library end.
0
 

Accepted Solution

by:
mford1959 earned 0 total points
ID: 21858954
The actual solution was replacing a bad storage controller cable.  It would operate intermittantly due to heat changes which would affect the wiring connectivity.
0
 

Author Comment

by:mford1959
ID: 21918170
I solved the problem myself.
0

Featured Post

VMware Disaster Recovery and Data Protection

In this expert guide, you’ll learn about the components of a Modern Data Center. You will use cases for the value-added capabilities of Veeam®, including combining backup and replication for VMware disaster recovery and using replication for data center migration.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

AWS Glacier is Amazons cheapest storage option and is their answer to a ‘Cold’ storage service.  Customers primarily use this service for archival purposes and storage of infrastructure backups.  Its unlimited storage potential and low storage cost …
Storage devices are generally used to save the data or sometime transfer the data from one computer system to another system. However, sometimes user accidentally erased their important data from the Storage devices. Users have to know how data reco…
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…
This tutorial will walk an individual through the process of installing of Data Protection Manager on a server running Windows Server 2012 R2, including the prerequisites. Microsoft .Net 3.5 is required. To install this feature, go to Server Manager…

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now