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does archiving count against mailbox size

Posted on 2008-06-17
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here's the situation, i have a few users that have 50,000 + emails, etc... for example, i archived a users emails of the past 4 years to his network folder. everything works fine, click FILE, OPEN ARCHIVE, i can read his emails. however, his mailbox size is still 150,000 KB. my question, does his archive folder count against his mailbox? how can i get his mailbox size down to the range of 60,000KB without archiving to dvd, then deleting.
 we have a program called archive to go which allows us to burn the archive directory to cd/dvd. it also has its own built in viewer to view emails and attachment from cd/dvd.
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Question by:tewlaw
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billmercer earned 2000 total points
ID: 21817353
The GroupWise archive should not count against your mailbox storage.

If archiving lots of messages didn't help, you might need to run some maintenance. Start by collecting mailbox statistics to see how many messages are really in there, then possibly use Expire/Reduce Messages to reclaim unused space.


Also, make sure the user's trash has been emptied, and that both received and SENT messages are being archived. Many people don't check their sent messages when cleaning up their mailboxes.

Archive To Go is a useful program, very handy when removing a user from the system, among other things.
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