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Outlook 2007 .docx file 'converted' to .dat file

Posted on 2008-06-17
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Last Modified: 2012-08-14
Some of our Outlook 2007 users have sent .docx files only to have another Outlook 2007 user receive it as a .dat file.  Manually changing the extension back to .docx makes it work again with Word 2007, but that is a pain and confuses users.

Any idea why Outlook 2007 would convert it to a .dat file?   Can we force Outlook to leave the .docx extension intact.

Thanks!
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Question by:the_griz
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war1 earned 250 total points
ID: 21806516
Hello the_griz,

The format of the email can affect how attachment is receive.  Send the .docx attachment in email with Plain Text format.  Then recipient will receive attachment correctly.

Hope this helps!
war1
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by:the_griz
ID: 21806720
Is relegating users back to plain text email the only solution?  I see that this matches many other users' experiences but I would have figured after several years of this issue that Microsoft  would have come up with a solution ESPECIALLY between two 2007 Outlook clients.  Isn't .docx native to Office 2007?

Putting users back to plain text to "fix" this issue will not be popular!  Is there anything else that can be done?

Thanks!
 
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Expert Comment

by:war1
ID: 21806801
the_griz, Microsoft never addressed this problem in earlier versions of Outlook, so the problem carried over to Outlook 2007.
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