Solved

Timeout period for active connections

Posted on 2008-06-17
3
3,008 Views
Last Modified: 2008-11-17
Currently we have a few users that are running some business related reports from an external website.  The users are successfully running "small" reports where there isn't alot of data to be returned and complied into the report.

The users try to run reports that would be considered "large", the session times out.  Logging on the proxy server returns the following:

1460 This operation returned because the timeout period has expired.

My assumption is the backend webserver they are pulled these from doesn't send any communication while it is compiling the report and the session is dropped.  If the users run this report from home, it works fine.

It seems to be that the main issue is the third party that is generating these reports has an application that doesn't fit "industry" standards for keeping sessions open.  From what I have read, it seems ISA by default has a 120 second timeout value.

My question is, is there anything I could do on our end to help allow this process to work properly through the ISA proxy?  If the default timeout is changed, wouldn't that change for all web traffic?  Any information would be appreciated.
0
Comment
Question by:sjones925
  • 2
3 Comments
 
LVL 14

Expert Comment

by:plug1
ID: 21806987
It weould change it for all sessions but would that be a problem for you? I cant see it having much of an impact if you have always on brtoadband?
0
 

Author Comment

by:sjones925
ID: 21807186
Well from the way I look at it, changing that small setting could increase the performance requirement for the proxy server with allowing all sessions a longer timeout period.  We are already peaking at physical memory utilization.  If I was to change that, how would I go about to change that?
0
 
LVL 14

Accepted Solution

by:
plug1 earned 500 total points
ID: 21807411
You can increase the timeout for http web proxy
connections from the default of 120 seconds in the following manner:
-open ISA management console
-go to Configuration/Networks
-double click on the "Internal" object
-go to the "Web Proxy" tab
-click "Advanced" and in the Timeout field place the value you need
0

Featured Post

Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
disable USB on Dell Printers 14 44
Report to police 8 47
Moving a windows 7 install to new hardware 9 113
Shared files and folders migration 2 31
There's a lot of hype surrounding blockchain technology. Here's how it works and some of the novel ways it' s now being used - including for data protection.
Do you know what to look for when considering cloud computing? Should you hire someone or try to do it yourself? I'll be covering these questions and looking at the best options for you and your business.
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, just open a new email message. In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

696 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question