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T5720 Printing Scanned PDF files

Posted on 2008-06-17
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Last Modified: 2008-07-24
Hi

I seem to be having lots of problems trying to print pdf files that are over a page, I have removed all uneeded software off the thin client to get more space on the C:\ drive, also changed the spooler to the C:\ drive instead of the Z:\ drive and changed the security on the C:\ drive so user can wright to it, we are using citrix and we can print email's, word files, excel files fine but when it comes to pdf's they seem to just get stuck in the spooler on the thin client.

Our server is in a data centre all connected together using MPLS

If I login as Administrator it prints out fine I have given access to the user to the C:\ drive

If anyone has had the same problem or know of some thing else i could try please do let me know

thanks Anthony
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Question by:Pinnaclehc
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by:mdennis4422
ID: 21818934
I had a problem with printing Scanned PDf's and the problem was the pdf has to decompress in order to be printed.  What was happening was a 2 MB pdf decompressed for printing became 95 MB and I did not have the available bandwidth to print to branch locations.  I am not sure if this is your problem, but it very well could be.  One thing that you can do is run PROCMON on your server and monitor the processes. Have a user print and see if the user encounters any access errors.  THis would indicate any issues that the admin would not have.  ALso make sure you don't have your printing bandwidth throttled at the farm level.  You can limit how much bandwidth is available to printing using a citrix policy.

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by:Pinnaclehc
ID: 21819871
Hi thanks for your reply I will give these to our people that host our servers see if they try this

Anthony
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Pinnaclehc earned 0 total points
ID: 21934898
I have solved the problem by using thin print software
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