bcmurphy52
asked on
Unable to add certain users from Active Directory
I have GFI FaxMaker 14.2 up and running, but I have about 10 users I can not add from Active Directory. When I run the add user utility in FaxMaker the Active Directory does not grab certain user from my domain or from their OU. Any suggestions?
Also do you have a DNS suffix?
ASKER
Yes the server running GFI FaxMaker is part of the domain. I had already flushed/registered the DNS. I also swapped the primary and secondary DNS entries.
Yes, there are approximately 35 users in that OU and they show up and are allowed tobe added. I dreated a new user that day and added her successfully.
I do use a DNS suffix.
Yes, there are approximately 35 users in that OU and they show up and are allowed tobe added. I dreated a new user that day and added her successfully.
I do use a DNS suffix.
Compare the group membership and while at it the other user properties for the 10 users with a known to be working user account residing in that same OU. Any difference?
ASKER
They are all in the same groups and have the same security.
ASKER
I can only see these users in active driectory if the Advanced features is turned on?
ASKER CERTIFIED SOLUTION
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To narrow down the scope of problem, do you have any users in that same OU that does show up? Can you create a brand new user in that problem OU and see what happens?