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Cannot view web page from outside world using Apache2.2

Posted on 2008-06-17
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Last Modified: 2010-03-04
Hello,
I am having a problem viewing my web page from outside computers through the internet. I can view it just fine on my server using my IP address as the URL. But if I go to an outside computer, I get the message:
HTTP Error
Cannot load the page at the address
http://68.117.99.216/
Cannot connect to Web-server "68.117.99.216"
(This is viewed through http://webwarper.net)

I am using apache as my webserver. I have it setup to use the default port 80. I have my index.html and other files in the htdocs folder.
I am using Windows Vista as the server. I have ports 80 open on TCP and UDP through the windows firewall. (shouldnt matter anyway because I still cannot access my webpage outside my home network).
I am directly connected to my modem so my IP address is the same as my internet IP address.
I used dyndns to point to my IP address for the DNS portion. I also bought my own name on godaddy and I have the same message, "Cannot load the page at the address" after forwarding it to my IP address, 68.117.99.216. This message is only viewed from outside my computer, like my computer at work.

My URL is http://www.aterriblebiohazard.com
My IP address is 68.117.99.216

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Question by:slayt12
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Expert Comment

by:arnold
ID: 21808508
The issue is not with apache, but the issue is with your provider blocking port 80. Or you have a firewall on your system/router preventing external access.
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Author Comment

by:slayt12
ID: 21808689
I also tried port 8000. Had the same issue.
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LVL 77

Expert Comment

by:arnold
ID: 21809280
Your provider is blocking incoming traffic.
You are a residential user and thus can not run servers.  The way your provider enforces the rule is by blocking incoming traffic on all ports.
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Author Comment

by:slayt12
ID: 21810096
I called tech support for my ISP, Charter Communications and they said that they do not block any ports.
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Accepted Solution

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arnold earned 250 total points
ID: 21810376
Did you ask them whether you can run a server on the connection and whether said server can be accessed from the outside?
http://www.charter.com/Visitors/Policies.aspx?Policy=6
Refer to item 1. Use.  Second paragraph.

My guess that your question was interpreted as though you were having an issue with an outgoing connection.
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