How do i correct this?

Posted on 2008-06-17
Medium Priority
Last Modified: 2012-06-22
Everytime i go to sign off from AOL, it states i have an update available to me to install. Once i go to click to install it, my AOL will shutdown & i get the windows error stating this: "Aolphx has stopped working". How do i correct this?
Question by:DaGMan13
LVL 47

Assisted Solution

apache09 earned 180 total points
ID: 21808600
LVL 18

Accepted Solution

Wakeup earned 320 total points
ID: 21818953
The above link should work.  If not here's another good discussion on the problem that may provide useful.

Author Comment

ID: 21822065
I cannot find a dl of aol 9.0 (non_vr) anywhere, everybody has moved over to the 9.0 vr installer package it seems, although i did find a 9.0 disc of my own, but opening opening it up & checking the files, i did not see a aol phx file???
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Author Comment

ID: 21832274
Have uninstalled AOL 9.0 VR & installed AOL 9.1 as mentioned in a post off of Wakeup's link, will let'cha know if that corrected matters.
LVL 18

Assisted Solution

Wakeup earned 320 total points
ID: 21833744
K...keep us up to date!

Author Comment

ID: 21835384
9.1 seems stable, points awarded, thanks guys.
LVL 23

Expert Comment

ID: 23230202
Hello All,

I had the same issue and I am sure others will be by here. The main thing that prevents that "renaming" from working is that hidden files (hidden folders, etc) are not visable in XP and Vista.

To make these visiable - do this:

Click on start, goto control panel, open then click on folder options,        
Open folder options, then click on view,        
Then scroll down to hidden files and folders, click to show hidden files and folders, click OK.  Then close it out.

Next - follow these steps:

(see posting #15 about half way down the page):

Hope this helps,


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