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how do I bypass fax detection for a specific DID and go straight to fax tones?

Posted on 2008-06-17
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Last Modified: 2013-11-12
I'm running trixbox 2.6/asterisk 1.4.  Sangoma T1 card on a T1 PRI.
Some people call our fax line and the fax detection thinks it is a person instead of a fax machine.
How can I get the system to simply assume that any inbound call to that number is a fax, and have it start the fax receiving routine?
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Question by:benwellborn
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grblades earned 750 total points
ID: 21812372
That has to be done in a dialplan. Given you are using trixbox I suggest you ask in the trixbox forums.
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Author Closing Comment

by:benwellborn
ID: 31470667
You were right.  put it in the dialplan.  Here is what I came up with:  In the FreePBX admin section, I went to "tools" then selected "Custom Destination".  I created a destination called "straight to fax" and had it execute "ext-fax,in_fax,1", which starts the fax routines.  So...if NVFaxdetect determines that it's a person, then it goes to "ext-fax,in_fax,1", the same destination NVFax would send to if it thinks there is a machine on the other end.
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