Solved

how do I bypass fax detection for a specific DID and go straight to fax tones?

Posted on 2008-06-17
2
572 Views
Last Modified: 2013-11-12
I'm running trixbox 2.6/asterisk 1.4.  Sangoma T1 card on a T1 PRI.
Some people call our fax line and the fax detection thinks it is a person instead of a fax machine.
How can I get the system to simply assume that any inbound call to that number is a fax, and have it start the fax receiving routine?
0
Comment
Question by:benwellborn
2 Comments
 
LVL 36

Accepted Solution

by:
grblades earned 250 total points
ID: 21812372
That has to be done in a dialplan. Given you are using trixbox I suggest you ask in the trixbox forums.
0
 

Author Closing Comment

by:benwellborn
ID: 31470667
You were right.  put it in the dialplan.  Here is what I came up with:  In the FreePBX admin section, I went to "tools" then selected "Custom Destination".  I created a destination called "straight to fax" and had it execute "ext-fax,in_fax,1", which starts the fax routines.  So...if NVFaxdetect determines that it's a person, then it goes to "ext-fax,in_fax,1", the same destination NVFax would send to if it thinks there is a machine on the other end.
0

Featured Post

Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There are no good configuration guides for HP-H3C router to LYNC on the web. :( Big statement, but we havent been able to find one yet. We did find the following document useful, but the information was not enough to use H3C router for use as a L…
As companies replace their old PBX phone systems with Unified IP Communications, many are finding out that legacy applications such as fax do not work well with VoIP. Fortunately, Cloud Faxing provides a cost-effective alternative that works over an…
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question