Solved

Why can I only see limitted header data using Outlook with Exchange?

Posted on 2008-06-17
9
377 Views
Last Modified: 2008-09-17
I'm trying to diagnose some mail issues and found that I have very limited access to message headers.  I use MS Exchange POP3 Connector which then posts the message to my mailbox.  When I right click the message in Outlook 2007 or 2003 I only get information such as below (note it does not show any communication between the mail servers which is what I need):  

Microsoft Mail Internet Headers Version 2.0
Received: from mail pickup service by mydomain.com with Microsoft SMTPSVC; Sun, 15 Jun 2008 02:53:54 -0700
Return-Path: <prvs=1052623835=noreply@theirdomain.com>
Cc:
Envelope-to: sales@mydomain.com
Bcc:
Delivery-date: Sun, 15 Jun 2008 02:43:56 -0700
thread-index: AcjOzPYTQoHHD/pGSr+S3S/t44496w==
Thread-Topic: FortiCare Ticket Update Notice. Ticket #218915 #JL# Adding multiple addresses to firewall policy Status: Pending Customer Feedback
From: <noreply@theirdomain.com>
Message-ID: <EF865C365C2B4A3BBD9234949CC3D444@mydomain.local>
To: <sales@mydomain.com>
Content-Transfer-Encoding: 7bit
Subject: FortiCare Ticket Update Notice. Ticket #218915 #JL# Adding multiple addresses to firewall policy Status: Pending Customer Feedback
Date: Sun, 15 Jun 2008 02:53:54 -0700
MIME-Version: 1.0
Content-Type: multipart/alternative;
      boundary="----=_NextPart_000_6546C_01C8CE92.49B47750"
X-Mailer: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.4133
X-OriginalArrivalTime: 15 Jun 2008 09:48:27.0717 (UTC) FILETIME=[F6134F50:01C8CECC]

------=_NextPart_000_6546C_01C8CE92.49B47750
Content-Type: text/plain;
      charset="iso-8859-1"
Content-Transfer-Encoding: 7bit

------=_NextPart_000_6546C_01C8CE92.49B47750
Content-Type: text/html;
      charset="iso-8859-1"
Content-Transfer-Encoding: 7bit


------=_NextPart_000_6546C_01C8CE92.49B47750--
0
Comment
Question by:Duncan007
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
9 Comments
 
LVL 25

Accepted Solution

by:
kieran_b earned 500 total points
ID: 21809123
>>I use MS Exchange POP3 Connector which then posts the message to my mailbox

That is your problem - the POP3 connector doesn't "post" anything, it leaves it for pickup meaning it has less headers.
0
 

Author Comment

by:Duncan007
ID: 21809786
Thank you for the clarification . . . Does anyone know of a solution other than not using POP3 connector?  
0
 
LVL 25

Expert Comment

by:kieran_b
ID: 21809815
Directly receiving mail not an option?  Open up port 25 and redirect your MX records
0
Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

 

Author Comment

by:Duncan007
ID: 21844570
Unfortunately that is not an option.  There is no registry hack or anything to preserve the headers as they get forwarded along through POP3 connector?
0
 
LVL 25

Expert Comment

by:kieran_b
ID: 21844693
>>preserve the headers as they get forwarded along through POP3 connector?

Not that I am aware of, but I would need to fire up an SBS setup using the POP3 connector to know for sure - actually, I think I have one, I'll get back to you shortly
0
 

Author Comment

by:Duncan007
ID: 21866919
Thank you.  I am looking forward to your help.
0
 

Author Comment

by:Duncan007
ID: 21960841
Have you found anything relating to making the POP3 connector not erase or overwrite the header info after downloading the emails?
0

Featured Post

Free eBook: Backup on AWS

Everything you need to know about backup and disaster recovery with AWS, for FREE!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
This article explains how to install and use the NTBackup utility that comes with Windows Server.
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

737 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question