• Status: Solved
  • Priority: Medium
  • Security: Public
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Spooler SubSystem App has encountered a problem and needs to close. We are sorry for the inconvenience.

I am getting the error message
Spooler SubSystem App has encountered a problem and needs to close.  We are sorry for the inconvenience.

while trying to print
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theology99
Asked:
theology99
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1 Solution
 
Serge FournierAnalyst ProgrammerCommented:
what kind of document are you trying to print?
on what system? 32 or 64 bits?

can you stop the spool service and clean up it's temp directory, (in windows system32, spool something) and start it up again in case something is stuck there?

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theology99Author Commented:
I did that , restarted the spool service , cleaned up the tep dir.

I am trying to print normal word doc.
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Serge FournierAnalyst ProgrammerCommented:
try printing the same doc with a PS (postcript) driver instead of a PCL driver

or reverse, i had some words documents impossible to print before

sometimes i "load and repair", some other times i produce a pdf and print it after from acrobat, if i am in a hurry
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theology99Author Commented:
That also not help, getting the same error message

any more suggestions?
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Adam314Commented:
It doesn't sound as though this is perl related.   You will likely get better support if this question was moved, or you ask a new question, in a more relavant category.
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theology99Author Commented:
Thanks.

Closing this ticket
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