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Viewing a Sender's email properties in Outlook 2003?

Posted on 2008-06-18
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Last Modified: 2011-10-03
When opening an email in Outlook 2003 from an internal sender and clicking on the persons name in the 'From:' field, we get the following message:


"Cannot perform the requested operation. The command selected is not valid for this recipient. Microsoft Exchange is not configured to support details templates in your language(English). Contact your administrator."

It seems to be working fine for external emails.

Any ideas would be greatly appreciated...
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Question by:shipowners
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jhyiesla earned 500 total points
ID: 21814381
I've only found one thing on this and the supposed fix was rather "extreme" I guess.

I'll include the link:

http://forums.msexchange.org/m_150449000/mpage_1/key_exchange%2csupport%2cdetails%2ctemp/tm.htm#150449000

I can't vouch for it...if you end up going this direction, it might be worth paying MS for a support call; depending on your comfort level with this.  I've used their tech support for exchange in the past and have found them to be very good.  I think the phone support pushes $300 per incident, but you can open an email support call for around $100.
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Author Comment

by:shipowners
ID: 21829216
Thanks for the comment. I'll try run forestprep when we have a chance and let you know how it goes....
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Author Comment

by:shipowners
ID: 21917387
FYI: Will being trying this sunday..
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Author Closing Comment

by:shipowners
ID: 31468335
Thanks
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