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Windows Cannot Log you on because profile cannot be loaded.

Posted on 2008-06-18
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Last Modified: 2011-10-19
We updated our Citrix server to SP4 with no issues. When users try to connect, they get an error about the profile cannot be loaded.... See attached file for exact error. I think there is an easy fix, but, thought I'd ask anyway
citrix-error.doc
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Question by:ainsworth_mis
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5 Comments
 
LVL 3

Expert Comment

by:dblake15
ID: 21813091
Did your osver in the environmental variables change??  How are you pulling profiles down??
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LVL 14

Expert Comment

by:Craig Roberds
ID: 21816266
Are your profiles on a share or on the server itself?  This can happen if the user doesn't have permission for the share, or if the drive is running out of space.
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Author Comment

by:ainsworth_mis
ID: 21816922
The profiles are on the server itself..
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Accepted Solution

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ainsworth_mis earned 0 total points
ID: 21818647
I seem to have found my own answer.. Turns out, I may have deleted the "default user" folder from c:\documents and settings.. It was in the recycle bin, so, luckily I restored it... I wonder how I would have solved this if I emptied the trash!
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LVL 14

Expert Comment

by:Craig Roberds
ID: 21819112
Glad you got it.  If you had accidently deleted it you can just take a good working profile and make it the default.  

It still seems like it should have loaded the existing profiles.  It should only go to the default if it doesn't find the old ones.  I wonder if instead of loading the old profiles if it is creating new ones.  If it does that it will usually create a new user folder for the existing.  Something like username.domain.000
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