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Cannot Publish changes

Posted on 2008-06-18
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Last Modified: 2013-12-25
We have 2 users who use Macromedia DreamWeaver to manage our intranet.  Since then we purchased 2 additional licenses of Contribute 3 and added 2 more users to manage specific pages of the intranet, namely marketing and HR.  The 2 new users can access their respectively assigned pages and make changes, but are unable to save their changes to the server.  We have uninstalled and re-installed the software many times and have gone as far as duplicating the setup of the original 2 users using DreamWeaver (permissions to folders, IIS permissions, etc).  Help...
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Question by:frevere
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6 Comments
 
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a0k0a7 earned 500 total points
ID: 21813954
Make sure the virtual directories for marketing and HR in IIS have write permissions for IUSR_MACHINE_NAME on the Server.
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by:a0k0a7
ID: 21813967
where MACHINE_NAME is the name of the server.
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Author Comment

by:frevere
ID: 21814256
In IIS under anonymous access, the account is domain\IWAM_servername; and the file directory it is the same, IWAM_servername.  Do I just need to add IUSR_servername to the file system directory with write permission.  If that is the case, why are the original 2 users able to publish with either DreamWeaver or Contribute?
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LVL 8

Expert Comment

by:a0k0a7
ID: 21817051
If thats the case double the permissions of the new users, make sure that they also belong in the same group as the previous users. They may need to have permissions for FP Extentions or something like that
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Expert Comment

by:a0k0a7
ID: 21817061
I mean, double check the permissions to make sure everything match the previous users prior to make any IIS changes.
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Author Closing Comment

by:frevere
ID: 31468400
even though IWAM_servername is being used on the file system folder and as the account for anonymous access, adding IUSR_servername to the highest folder level, setting permissions to read & write and propagate to all child objects resolved the problem.  Thank you all of your help with this one.
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