asked on

I cannot create a new folder everything else seems to work fine

I have a xp sp2 PC. The issue is when I right click on the desktop I can rearange desktop icon or go into properties but if I try go to "new" and do anything (create a new folder) within that menu my PC freezes for 10sec to 1 min.. I have logged in under a diffrent username and I get the same result. Im sure I could do a repair install and that would fix it but I would like to avoid that if possible.

Any ideas????

alikaz3

Should be a bad context menu handler, here's some info:

http://windowsxp.mvps.org/slowrightclick.htm

jcimarron

bankadmin--Specific to New, try 286 Left from http://www.kellys-korner-xp.com/xp_tweaks.htm
If this just started, perhaps a System Restore to time before the problem occurred.

bankadmin

ASKER

Thanks for the suggestions I wasnt able to get it to work I think I will do a repair install and see if that works

bankadmin

ASKER

I did a repair install now I can create a new folder. But it takes forever the hour glass comes up and it takes about a min.. Any other suggestions

jcimarron

bankadmin--Reboot and see if things work any faster.
But you also could have spyware/viruses. Have you scanned for them?

bankadmin

ASKER

Sorry about the delayed responses I have been on vacation. I have scanned for spyware I did have some but cleaned them out and rebooted and the function still doesnt work.

ASKER CERTIFIED SOLUTION

jcimarron

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

bankadmin

ASKER

Sorry about the slow response to this I have been swamped..I did a repair install.. I tried the sfc/scannow and that didnt help either. I did the highjack this and attached are the results.

Thanks for the suggestions

SOLUTION

alikaz3

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

bankadmin

ASKER

I split because one of you suggested that I run the hijack this tool and the other found the problem in the log file..

Thanks!!!!!