Solved

Quickbooks service stops

Posted on 2008-06-18
3
1,871 Views
Last Modified: 2010-07-19
I did not do the installation, but we have Quickbooks Pro 2008 setup on one server hosting the data files for multi-user access.  The users mostly access through Windows Server 2003 Terminal Services w/Citrix Presentation Server 4.

Every once in a while, they cannot open a file and if I go to the hosting server, the QuickbooksDB18 service has stopped running.

Any ideas?
0
Comment
Question by:Brian_MB
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 24

Assisted Solution

by:ryansoto
ryansoto earned 250 total points
ID: 21828158
Check your antivirus software, sometimes that will shut down services.  If the service stops every day or so I would turn off all related AV services to test.
If you cant do that I would then make sure to exclude the quickbooks installation directory completely.
0
 
LVL 1

Assisted Solution

by:Glo-Networks
Glo-Networks earned 250 total points
ID: 21849902
Try loading the Quickbooks Database Server Manager on the file server and pointing it at the data file. Then minimise it thus leaving it running. What works like a dream for us :).
0
 

Accepted Solution

by:
Brian_MB earned 0 total points
ID: 21856829
Not sure but I might have an installation issue.  I cannot start the Database Server Manager from the server desktop.  It appears to start, puts the icon down by the clock, but as soon as you hover over it to right click for a menu, the icon dissapears.  I'm thinking I should first try reinstalling it or move it to a different server for comparison.
0

Featured Post

Salesforce Has Never Been Easier

Improve and reinforce salesforce training & adoption using WalkMe's digital adoption platform. Start saving on costly employee training by creating fast intuitive Walk-Thrus for Salesforce. Claim your Free Account Now

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Organizations create, modify, and maintain huge amounts of data to help their businesses earn money and generally function.  Typically every network user within an organization has a bit of disk space to store in process items and personal files.   …
A quick step-by-step overview of installing and configuring Carbonite Server Backup.
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…
In a recent question (https://www.experts-exchange.com/questions/29004105/Run-AutoHotkey-script-directly-from-Notepad.html) here at Experts Exchange, a member asked how to run an AutoHotkey script (.AHK) directly from Notepad++ (aka NPP). This video…

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question