Solved

Quickbooks service stops

Posted on 2008-06-18
3
1,861 Views
Last Modified: 2010-07-19
I did not do the installation, but we have Quickbooks Pro 2008 setup on one server hosting the data files for multi-user access.  The users mostly access through Windows Server 2003 Terminal Services w/Citrix Presentation Server 4.

Every once in a while, they cannot open a file and if I go to the hosting server, the QuickbooksDB18 service has stopped running.

Any ideas?
0
Comment
Question by:Brian_MB
3 Comments
 
LVL 24

Assisted Solution

by:ryansoto
ryansoto earned 250 total points
ID: 21828158
Check your antivirus software, sometimes that will shut down services.  If the service stops every day or so I would turn off all related AV services to test.
If you cant do that I would then make sure to exclude the quickbooks installation directory completely.
0
 
LVL 1

Assisted Solution

by:Glo-Networks
Glo-Networks earned 250 total points
ID: 21849902
Try loading the Quickbooks Database Server Manager on the file server and pointing it at the data file. Then minimise it thus leaving it running. What works like a dream for us :).
0
 

Accepted Solution

by:
Brian_MB earned 0 total points
ID: 21856829
Not sure but I might have an installation issue.  I cannot start the Database Server Manager from the server desktop.  It appears to start, puts the icon down by the clock, but as soon as you hover over it to right click for a menu, the icon dissapears.  I'm thinking I should first try reinstalling it or move it to a different server for comparison.
0

Featured Post

NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You may need to view past transactions from previous QuickBooks files or other QuickBooks company files when:       1. you are working in another QuickBooks file       2. QuickBooks is closed QuickBooks users who would benefit from this artic…
A quick step-by-step overview of installing and configuring Carbonite Server Backup.
In this video I am going to show you how to back up and restore Office 365 mailboxes using CodeTwo Backup for Office 365. Learn more about the tool used in this video here: http://www.codetwo.com/backup-for-office-365/ (http://www.codetwo.com/ba…
Learn how to create flexible layouts using relative units in CSS.  New relative units added in CSS3 include vw(viewports width), vh(viewports height), vmin(minimum of viewports height and width), and vmax (maximum of viewports height and width).

861 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

30 Experts available now in Live!

Get 1:1 Help Now