RichardWalsh
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Dell Optiplex GX520 willnot re-start after BIOS update
I have had to re-install a customer's Dell Optiplex GX520. It did not come with any drivers CD so after the basic re-installation of XP I had to go to another PC and download from Dell's site all the drivers for the particular PC model. I started with the ethernet driver and got the internet connection going and re-connected to the domain. However at one point I was doing a Windows Update and also carrying on installing drivers. One of the was for the BIOS. I remember it asking me if I wished to upgrade from version x.x to x.y and I confirmed I did.
AT some point after this I was prompted to re-start the machine. As it was powering down it hung with a plain blue screen. Eventually I was forced to switch it off manually. Since then it will not re-start. 1 - 2 seconds after pressing the power on switch it issues a series of buzzes and hangs. It shows no messages on the screen at all. The scrfeen remains black. I have a feeling that the BIOS update has caused this. On the assumption that is the case is there anything at all I can do about it?
AT some point after this I was prompted to re-start the machine. As it was powering down it hung with a plain blue screen. Eventually I was forced to switch it off manually. Since then it will not re-start. 1 - 2 seconds after pressing the power on switch it issues a series of buzzes and hangs. It shows no messages on the screen at all. The scrfeen remains black. I have a feeling that the BIOS update has caused this. On the assumption that is the case is there anything at all I can do about it?
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I re-installed from the Dell Recovery CD that accompanied the machine. As part of the XP installation I deleted all the exisiting partitions (just 1 I think) and created one new partition. The re-installation went without any problem.
The PC had no drivers CD so I had to download all the drivers from the Dell site. (ethernet, sound etc).
As part of this I installed the latest BIOS driver, which it happliy did but I suspect has caused this problem
The PC had no drivers CD so I had to download all the drivers from the Dell site. (ethernet, sound etc).
As part of this I installed the latest BIOS driver, which it happliy did but I suspect has caused this problem
ASKER
Thanks everyone. I'll try all these tomorrow.
Ok Richard I belive you are correct, the "single dell recovery cd" scenario is the simple case, that you have. It is just a dell version of a standard XP cd.
The other scenario is with new dells is that they have multiple partitions. They can restore or perform diagnostics from them, and the system is hardware dependent on these partitions.
The other scenario is with new dells is that they have multiple partitions. They can restore or perform diagnostics from them, and the system is hardware dependent on these partitions.
ASKER
Many Thanks everyone. In this case Suggestion 2 from James worked. We removed the CMOS Battery. Waited 30 seconds. Powered back on, no buzzing sounds, and it took us into the setup program for the date. Then it booted up successfully.
ASKER