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outlook, exchange account unable to delete.

Posted on 2008-06-18
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Last Modified: 2010-04-21
Hello all,

here is my problem- I have a workstation with a failed attempt at connecting to the workstation, I need to delete the profile all together(for the exchange) but when I try it spits out a error that i cant seem to alleviate. they are "you cannot delete this outlook file. information in this file is being copied to your new default data location. you can delete this information after the data is copied.

like i said, i just need it purged.

I know there is prolly a registry key i can just purge, or something.

Thanks!
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Question by:helms007
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LVL 31

Expert Comment

by:moorhouselondon
ID: 21844028
You have presumably tried rebooting the Server.
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Author Comment

by:helms007
ID: 21845585
Yes, but it actually has to do with the client computer, not the server to delete the exchange profile on the local machine.
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LVL 31

Accepted Solution

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moorhouselondon earned 500 total points
ID: 21848254
On the workstation, boot it from power off and login as an Administrator.  
Then find the User Profile folder and delete it.
Finally, log back in as the user to get the profile re-created.
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Author Comment

by:helms007
ID: 21868957
That corrected it, the only correlated problem was by doing that the user had of course lost, Bookmarks, passwords and other such things from the system.
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Author Closing Comment

by:helms007
ID: 31470714
To delete the profile however, another user was needed to be created, then logged in under that user to delete the profile for the affected user.
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LVL 31

Expert Comment

by:moorhouselondon
ID: 21869064
Thank you for the points.  How could a "Grade A" have been achieved?
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Author Comment

by:helms007
ID: 21878668
Only made it a B, because there wasnt a A- ;)  while the solution did fix it, numerous other hickups were incurred afterward. For instance the user had lost numerous configuration files that were necessary. While not a big deal to savy user, to a minimal user it could have longer lasting ramifications. When the Profile was deleted system shortcuts in the start menu were lost, and had to manually rebuilt, which could potentially be a problem also. Network maps, etc. had to rebuilt. Like I said, not a big deal at all to a above average user but a average point and click user could have a problem.

Thanks again!
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