Solved

External USB Hard Drive issue?

Posted on 2008-06-18
6
178 Views
Last Modified: 2013-11-14
I have a fairly powerful system, QX6700 CPU, 4GB PC2-8500 RAM new motherboard etc etc

I have a Freecom 400GB External USB 2.0 Drive which is pluggedi n constantly for backup, however, if I forget to turn it off before a restart of my pc or booting from cold, the pc will not boot. The option to boot from USB is disabled in the BIOS. The pc will get so far, reset itself and start all over again. Turn off the external drive and everything is back to normal. The external drive has its own power supply.

Any ideas??
0
Comment
Question by:ommadawn
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 18

Expert Comment

by:chuckyh
ID: 21815416
sounds like the pc is trying to detect what's on the usb ports and then rebooting. I'm not sure if there's much you can do about it. Are there any bios updates for the MB? Have you tried another usb hd or memory stick and see if it does the same thing when plugged in? If you have an eSATA port or firewire on the MB you can look into getting an external drive with those interfaces.
0
 
LVL 39

Expert Comment

by:PUNKY
ID: 21816341
It is not only turn off usb boot option in bios, you should disable "boot from other device, and set boot only from hard drive". You will have to select that minimum option in boot, otherwise you have to turn off external device everytime power down machine.
0
 

Author Comment

by:ommadawn
ID: 21816607
this is already set, still does it. whats the point of suggesting me buying another drive with firewire?? its not exactly finding out whats wrong is it?
0
The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

 
LVL 39

Expert Comment

by:PUNKY
ID: 21816654
If the problem persists, then you might have deeper issue. Buy other drive could be same issue. I think the issue is within motherboard and bios setup.
0
 
LVL 92

Accepted Solution

by:
nobus earned 250 total points
ID: 21820147
you can try a bios upgrade - may help.
0
 
LVL 18

Expert Comment

by:chuckyh
ID: 21822761
Buying a drive is a last resort, I was suggesting trying another usb device to see if it's just the Freecom drive that's causing the problem or all USB devices cause the problem. If it's all usb devices then, try my first suggestion, update your bios.
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Selecting Right Partition 6 89
VMware vSAN 6.5 usage example and caveats 11 216
VMotion Direct Attached Storage 9 154
VMFS datastore running very slow ? 18 92
How to update Firmware and Bios in Dell Equalogic PS6000 Arrays and Hard Disks firmware update.
When we purchase storage, we typically are advertised storage of 500GB, 1TB, 2TB and so on. However, when you actually install it into your computer, your 500GB HDD will actually show up as 465GB. Why? It has to do with the way people and computers…
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question