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Sonicwall VPN connected but cant do anything

Posted on 2008-06-18
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Last Modified: 2009-06-03
We are using SonicWall Firewall Pro 2040 and SonicWall SSL-VPN 2000 devices.  The system should be setup so that users can connect to an exchange sever and access their files.  Currently when a user connects to the VPN the connection is successfully made but the user can't access the sever.  Is the firewall just blocking the VPN users access to the local files?
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Question by:HybridAdmin
6 Comments
 
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by:dianthonym
dianthonym earned 20 total points
ID: 21815395
Are the users getting a correct IP Address?  
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LVL 17

Assisted Solution

by:Andres Perales
Andres Perales earned 20 total points
ID: 21815473
If your inside network is that same as the clients inside network you will have issues as well...
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Author Comment

by:HybridAdmin
ID: 21821721
Dianthonym:

The severs IP is 192.168.120.136 255.255.255.0

The SSL VPN's IP is 192.168.120.2

The clients IP range is 192.168.120.30 to 192.168.120.60  I have confirmed that they are getting an IP from that range when they use the VPN.

There are two Client Rouges setup:
192.168.200.0      255.255.255.0      
192.168.120.0      255.255.255.0

Peralesa:
They are connecting from their home computers.
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Author Comment

by:HybridAdmin
ID: 21856521
I just had a report that this is working for some people but not others.  Could there be a setting on the clients computers or routes that is blocking the connection?
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Accepted Solution

by:
HybridAdmin earned 0 total points
ID: 21867579
I found the issue:
Both the severs network and the remote locations were using the 196.168.1.0 network.  When I changed the users change their remote network to use a different address range it works.
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Expert Comment

by:bobox00
ID: 24541778
HybridAdmin I'm having the same problem. Kindly be a little clearer on what you changed, so I can do the same. Thanks.
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