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Can't Access Menus After Resetting Facorty Defaults

Posted on 2008-06-18
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Last Modified: 2012-06-27
My company was just given a working HP 4108gl switch by our parent company. We reset the settings to factory default by using the hardware reset combo. Now when we plug into the serial port nothing comes up in Hyperterminal. I'm not sure if there's any other way to do the initial configuration. Does anyone have a suggestion to get the initial setup going?
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Question by:partypants
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by:Darius Ghassem
ID: 21815500
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by:partypants
ID: 21815603
Yeah I've looked through those manuals. The problem is that no connection seems to be established when I plug in the serial cable. I start Hyperterminal, select COM1 and use the default settings... and then nothing ever happens. It just displays a white screen. Do you know if there's something I need to do in Hyperterminal to get the session started?
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Darius Ghassem earned 500 total points
ID: 21815778
Here is teh software for this switch. Another way is look in DHCP for the IP address that the switch has leased. Then type that into the web interface to access the switch.

Software
http://www.hp.com/rnd/software/j48657107.htm


Instructions
ftp://ftp.hp.com/pub/networking/software/59692376.pdf
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